
HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsCreate engaging and impactful learning experiences that meet the unique needs of your acute care staff.
View All ProductsExperience standardized and centralized healthcare provider credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All ProductsHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreIn the current healthcare environment, there is significant risk involved with the people who provide care. Burnout is endemic, related to the demands and stress related to caring for those with COVID-19. Problems with healthcare employee turnover and retention have gotten worse, to the point that they are a catastrophe. Older workers are retiring in increasing numbers, and others are leaving the healthcare profession at alarming rates. Changing the internal culture of a healthcare organization is a significant part of addressing this dilemma.
To understand why it matters for employees to feel safety and belonging in the workplace, it is essential to first understand the need for promoting diversity, equity, and inclusion in any organization. To start, there's really strong evidence that having a culture of safety and belonging leads to improved retention, reputation, performance, and profitability, as well as other improvements across the workforce. An example is a study from BetterUp, which found that workplace belonging can lead to the following estimated benefits:
A related finding from the same study was that a single incidence of micro exclusion can lead to an immediate 25% decline in an individual's performance. Given the labor-challenged world we're living in now, especially in terms of staffing shortages, we really can't afford to lose staff to preventable turnover or unnecessary sick days.
According to a Deloitte study, 79% of organizations said that fostering a sense of belonging in the workforce is important or very important for their success over the next 12 to 18 months, but only 13% are really ready to address the trend. In a similar Gartner study, 7 out of 10 employees said their organizations failed to promote inclusion. Even though 2020 has been an extraordinary year, especially in healthcare, it is nevertheless essential for organizations to pay attention to improving culture via belonging and inclusion, which can be a real driver of success.
To build a culture of safety and belonging, you first really need motivated people, and that's generally the challenge. A lot of it is really just trying to figure out, "How do I motivate my people, both in leadership and in the frontline?" Safety and belonging truly require a dedicated and committed workforce. It can't just be seen as a human resource initiative and really has to involve everyone at the organization. The closer you get to the employee, the more success you'll have.
Motivation is based on how people are seeking fulfillment and change through personal growth. Whether developing new skills or embracing new ways to do their jobs, they are never standing still. If leaders pause to truly understand what motivates their people, they could find an incredible opportunity to shape their culture, and correspondingly, results.
Belonging is essential to humans, and on par with our need for love. Because the need to belong is both universal and fundamental, focusing on it has the power to draw in the entire workforce. In a world where very little is available to really bring us all together, that is very important. What creates belonging? Your team should feel comfortable at work, treated fairly, and respected by their colleagues. If your staff feels connected to the people they work with, and the team they are a part of, it can contribute to meaningful outcomes that impact the organization's culture.
In order for your entire team to feel represented, they must be included in the process to effect change. Try approaching this initiative from a bottom-up approach versus top-down to facilitate ways to involve your people by giving them a voice in the process. People are naturally motivated to want to help fix things, and they want to do it collaboratively. Rather than leaders needing to start putting action plans together, they need to acknowledge they don't know the experiences of all of the people involved. Instead, they should seek staff feedback and have employees help to create the environment they want to be in. Ask employees how they want their workplace to be and what their hopes are within their work.
Here are multiple ways healthcare organizations can improve how employees feel about and engage with their workplaces.
This blog post is based on the HealthStream webinar, Building a Culture of Safety & Belonging. In this webinar, Trisha Coady, Senior Vice President and General Manager of Workforce Development Solutions at HealthStream, discusses the importance and impact of building a culture of safety and belonging. Access the webinar recording to learn how to promote belonging, promote safety behaviors, and build a sustainable healthcare culture that optimizes retention and quality of care. Learn more about HealthStream solutions focused on workplace diversity, equity, and inclusion.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's provider credentialing, privileging, & enrollment solutions for healthcare organizations.
View All CredentialingExperience standardized and centralized healthcare provider credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All Products