
HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsCreate engaging and impactful learning experiences that meet the unique needs of your acute care staff.
View All ProductsExperience standardized and centralized healthcare provider credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All ProductsHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreBroadly defined, a nurse manager oversees a team of nurses as they provide care for patients. The specific duties may vary by setting and employer, but generally include scheduling, training, mentoring, compliance, budgeting, working collaboratively to ensure the best plan of care for each patient, ensuring a safe and efficient environment for patients and staff and advocating for patients and staff. Nurse managers are also the conduit for their team's learning, and the means by which key messages about an organization's mission, vision and values are conveyed.
The scope of responsibility is enormous and that can make it difficult for nurse managers to even remember to have personal career goals, much less work towards them, but it is important for nurse managers to remain focused on their own career goals to maintain strong managerial and clinical skills in a fast-paced environment.
Given the rapidly-evolving nature of healthcare and the nurse manager's role in it, it can be a bit daunting to choose the most meaningful goals, so where to start…?
Goals for education need to happen on two levels for nurse managers. They are usually responsible for managing the credentialing and certifications for their team. Managing certificates for things like BLS, CPR and other clinical competencies can be made more manageable by using a Learning Management System, but what about the educational needs of nurse managers themselves?
Successful nurse managers need to continually expand their education to ensure that they are able to address the evolving challenges of their work and the healthcare industry. In addition, areas like business and finance that are outside the scope of typical nursing education programs need to be addressed to help nurse managers deal with the considerable number of business and financial issues with which they will be faced in their roles. In addition, education on creating and impacting healthcare policy is critical as they continue their career advancement.
The nature of nursing leadership requires critical thinking – every day. Virtually every aspect of the job requires discernment, judgement and problem solving. Nurse managers need to model it for their team and they need to develop it in themselves. Critical thinking is essential in managing difficult or emergent clinical issues as well as conflicts and human resources issues among staff. Critical thinking skills also provide the foundation for problem solving when the inevitable differences between staff and patients and staff and administration arise. Developing this skill and modeling it for staff is essential for clinical and professional development and makes significant contributions towards a well-run unit or department.
Leadership has many aspects, but it almost always means delegating and empowering your team. Empowerment can take a variety of forms. Leaders can empower the nurses who work for them by encouraging them to develop new skills, seek new educational opportunities and encourage them to take care of their physical and emotional needs to avoid burnout. Leaders also need to model these kinds of behaviors in their own practice.
Poor communication and weak critical thinking skills account for a significant percent of poor outcomes and incidents of patient harm. It can also lead to unhealthy levels of nurse turnover and poor nurse satisfaction and engagement. Nurse managers should have communication on their radar screens – to provide training for their teams and to be sure that they are also enhancing their own skills. While considered a "soft" skill, it is also a clinical skill and an essential one at all levels of management.
Managers in any setting, including healthcare, are hugely predictive of job satisfaction and engagement. Nurse managers need to be sure that they have a plan for mentoring their team. Sharing key clinical and institutional knowledge with new nurses as well as nurses who are new to the organization is an important function of nursing leadership. Ensure that your mentoring skills will help new nurses as well as nurses with management and leadership aspirations.
Organized managers can be born or made, but the skill is essential to nurse leaders who are managing a fast-paced, rapidly-changing environment in which critical, life or death decisions are being made. Strong organizational skills can make the difference between a well-run unit or department and one that tends a bit more towards chaos. If strong organizational skills are already in your wheelhouse, you may not need additional training on best organizational practices, but if they are not, consider setting goals to improve these important skills.
HealthStream works with healthcare leaders to address learning and performance management. You can use these tools to support your own career development and to help build leadership skills among employees who have leadership potential.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's provider credentialing, privileging, & enrollment solutions for healthcare organizations.
View All CredentialingExperience standardized and centralized healthcare provider credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All Products