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View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreHealthcare keeps changing in dramatic fashion, and the coming year will continue that trend. There are issues ranging from what’s going on with the Affordable Care Act and efforts to transform or negate it to difficulties in finding staff and keeping them, not to mention training and the large-scale departure of many of healthcare’s leaders. We are also approaching a situation where millennials will make up the largest percentage of the healthcare workforce, bringing a new focus to the future of care.
Across the country, in systems both large and small, organizations are finding their own solutions to operational issues, with the hoped-for result being that systems that can adapt more quickly than ever to their own specific circumstances. Here are two specific trends involving the growing millennial healthcare workforce and how our industry will benefit as it adapts to them.
Millennials as Caregivers: Weighing the Pros and Cons
Other than Baby Boomers, it’s unlikely that any generation in the last century has gotten quite as much attention as Millennials, and much of that has been negative. Entitled, the “participation trophy” generation… the reviews are often unflattering and sometimes less than objective. Be that as it may, they are now the largest segment of the workforce (Diesing, 2016), and these men and women born between 1979 and 1994 are the face of healthcare now and will be going into the future.
Despite the bad rap they get, or maybe because of it, Millennials are not shy about the positives they bring to the workforce. They are self-confident, and firmly believe in the value they provide. They are change agents, often to the chagrin of more senior leadership, and are unafraid to ask “Why?”
What this creates is an employee who is more than willing to engage and learn new tasks, but also one who zeroes in on a work-life balance that older healthcare workers put less of a premium on. Savvy employers will play to Millennials’ strengths, building team-based approaches to daily problem-solving as well as ongoing education. They also will craft internal training and development messaging to mirror that found on social media, the Millennial’s “home away from home.”
This generation is more likely to seek new opportunities and is unafraid to change jobs frequently, so ramping up engagement strategies is a good buffer to ward off early exits (How Will Millennials Change the Healthcare Workforce?, n.d.).
Employee Development Adapting to Changing Learning Needs and Styles
Workforce training, whether through intense, one-on-one mentorships or a more traditional classroom setting, has never been more essential in healthcare. That being said, Millennials don’t learn the same way as Generation X and/or Baby Boomers, and so a one-size-fits- all approach isn’t applicable. How can effective, informative development programs be structured?
First, discover what’s needed in terms of the best learning and training style for the affected workforce. Depending on age and experience, they may be learners who want to hear presentations as well as read printed or online materials, or who want one or the other. Some may thrive in a classroom setting, while others want independent, self-guided learning. A third group may want both, and they all may want or need hands-on, learning lab-style training as well.
To cover all the bases, it’s likely the safest bet to develop a multimodal style for workforce training. Guard against creating a program that’s so broad and general it’s ineffective by customizing it to the facility’s unique environment, as well as to the specific group of employees being trained. Most importantly, get feedback throughout the process to make sure it’s what employees need—and if not, step back, regroup, and retool (“7 Best Practices for Hospitals’ Training, 2012).
These are only two of many trends in the current healthcare environment. Ongoing issues also include the continuing adaptation, evolution, and integration of electronic health records across multiple platforms, for instance, as well as the political shifts with regard to Medicare and Medicaid, and how reimbursements from the government and private insurers may be affected. As always, the best approach is to remain focused on providing the best possible patient care and stay abreast of trends to analyze the best way to accomplish that mission while also creating an innovative and forward-looking workplace for clinicians and support staff.
Learn more about HealthStream’s Healthcare Talent Management Solutions.
References
7 Best Practices for Hospitals’ Training and Development Programs. (n.d.). Retrieved from https://www.beckershospitalreview.com/hospital-management-administration/7-best-practices-for-hospitals-training-and-development-programs.html
Diesing, Genevieve, (20 16, November 11). How Millennials Will Transform Health Care. Retrieved from https://www.hhnmag.com/articles/7697-how-millennials-will-transform-health-care
How Will Millennials Change the Healthcare Workforce? (n.d.). Retrieved February 10, 2018, from https://www.amnhealthcare.com/latest-healthcare-news/healthcare-workforce-millennials/
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's provider credentialing, privileging, & enrollment solutions for healthcare organizations.
View All CredentialingExperience standardized and centralized healthcare provider credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
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