
HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsCreate engaging and impactful learning experiences that meet the unique needs of your acute care staff.
View All ProductsExperience standardized and centralized healthcare provider credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All ProductsHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreBy Trisha Holbert, MA, SPHR, Performance Excellence Coach, HealthStream Engagement Institute
In today’s healthcare market, it has never been more important for your Human Resources Department to know the business and to step up as an integral component to the success of any healthcare organization. To do so, HR leadership must be able to validate their value and be able to speak in quantitative, objective terms. If your HR department is only providing basic data; turnover reports, internal transfers, and exit interview data, you are missing a great opportunity to reduce costs, build engagement, and to prepare yourself for future needs.
HR Analytics Explained
What I am describing is the world of HR Analytics. Obviously, data can be pulled and reports can be run on a variety of aspects, but it is important to focus on the data that will best support your organizational strategies. Furthermore, reports are worthless if they are not actually used to drive business decisions. Your Human Resources department must establish a data-driven approach, leveraging analytics to improve business results and organizational effectiveness.
The reality is that HR analytics can translate raw data into actionable information for your organization. The Harvard Business Review defines analytics as the use of math and statistics to derive meaning from data to arrive at better business decisions. Analytics can be descriptive (use of dashboards), predictive (use past data to model future outcomes), or prescriptive (performance optimization). The use of HR analytics can provide a key competitive advantage for your organization.
Talent Management and Data
One of the most critical areas requiring in-depth HR data analysis is talent management. Talent management refers to the anticipation of required human capital and the planning required to meet those needs. Predictive analysis is one of the best methods for collecting data and forecasting outcomes based on historical data to arrive at better decisions. Human Resources maintains huge amounts of people data, and this data is critical to business operations. Some healthcare organizations are utilizing predictive analysis to increase their overall ability to predict attrition risks, to select high performance job applicants, analyze engagement, understand employee productivity and performance, determine leadership training needs and potential, and manage staffing needs based on leave of absence trends.
In the healthcare environment we are facing many talent management challenges including recruitment & retention of top talent, appealing to multiple generations, development of talent to meet future needs, succession planning, and engaging a diverse workforce, among other things. Although most organizations know that utilizing HR analytics will enhance their organizational success, very few believe that they are capable of developing strong predictive models or simply do not allocate the time or resources needed.
Measuring Human Capital
The reality is that HR analytics and measuring your human capital does make a difference. According to the book “HR Analytics,” author Jac Fitz-Enz writes that it is important that you manage what you measure. In his book Fitz-Enz sites examples of major health-care insurers retaining 93% of its top talent after their development of a leadership initiative, and another company that returned 18.2% in productivity with new training technology resulting in $276,000 cost savings to the bottom line. In another article, from Forbes magazine, it is written that organizations that leverage their HR data see high returns in employee retention, accident claims, leadership pipeline, talent gaps, and candidate pipelines. These are only a few examples of the potential savings that could come from your HR analytics.
Most healthcare organizations have strategic goals around their people, patient experience, quality/safety, business outcomes and future growth strategies. We know that engaged employees create a better patient experience, actively seek to improve quality and patient outcomes, and help to improve the overall financial standing of the organization. We know that engaged employees stay with their employer longer, refer other top talent, and create a positive work culture. We also know that turnover, being short staffed, mandatory overtime and a lack of talent development or promotional opportunities work against the very things that engage employees the most. With all of that said, why aren’t more healthcare organizations investing in HR analytics that will support their greatest resource…their people?
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's provider credentialing, privileging, & enrollment solutions for healthcare organizations.
View All CredentialingExperience standardized and centralized healthcare provider credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All Products