HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsHealthStream's EMS Program offers a comprehensive, CAPCE accredited EMS course library that meets National Registry annual recertification.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsExperience standardized and centralized healthcare credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All ProductsHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreHealthcare providers are functioning in a landscape that seems to be reshaped on a daily basis. While attempting to adjust to the explosion of healthcare reform, new regulations, performance standards, payment structures, ever-changing technology, and myriad other requirements, there remains the need to provide care to patients – and to do it perfectly every time.
UNPRECEDENTED CHANGE SIMULTANEOUS WITH LEADERSHIP ATTRITION
With an aging demographic in leadership positions in healthcare, organizations are beginning to experience a shortage in the leadership talent they need to set direction, create alignment, and gain commitment among employees, partners, and stakeholders as they seek to provide that safe, high-quality patient care.
Nurses and nurse leaders specifically are leaving the profession at a time when their experience and leadership skills are most sorely needed. By some reports, 75% of current nurse leaders plan to retire by 2020.
As the landscape changes shape, those changes require a greater need for leadership at the very time there is significant attrition in the ranks of clinical leaders.
LEADERSHIP SKILLS IN DEMAND
Against the backdrop of the imminent retirement of nurse leaders in the next four to five years, Modern Healthcare (July, 2016) predicts that:
“Of the 20 healthcare occupations with the most job openings over the next decade, registered nurses jobs top the list with a projected 1 million new and replacement openings over the next 10 years.“
Similarly, Becker’s Hospital Review in a 2016 article predicts the supply-and-demand crisis will likely worsen in years ahead:
“By 2024, healthcare will be the largest employer in the nation, with job openings totaling nearly 5.2 million, including more than 1 million nurses… Healthcare systems are already struggling to fill their job openings today. In fact, the ratio of job openings to job hires is currently about 2:1, with nearly a half million open jobs going unfilled, according to the U.S. Bureau of Labor Statistics. The result is a stiff competitive market for qualified professionals, sometimes referred to as a war for talent in the healthcare industry.”
From a talent-availability standpoint, it is already a seller’s market. From a leadership standpoint, the condition will become critical.
TODAY’S REALITY.
The complex reality of today’s healthcare environment is apparent. From a torrent of new regulatory requirements and compliance standards to newly-introduced payment schemes, the healthcare workforce at every level is aware of the avalanche of pressures on them to perform their jobs more efficiently – without sacrificing quality.
It is a daunting task just to keep up with changes. Well prepared, new leaders are essential for navigating this ocean of change, whose characteristics will include:
REACTIVE CLIMATE: We are in a reactive healthcare climate where every hospital employee feels the effect of almost daily change in how their work is measured, managed, and regulated.
SUSTAINED PRESSURE: There is unrelenting pressure on employees to get it right 100% of the time -- no room for error. For example, the CMS patient experience payment structure holds every hospital employee to the “Always” standard of service delivery.
APPARENT CONTRADICTION: A change-heavy environment often leads to contradictory priorities. Hospital employees, whether they verbalize it or not, wonder on a daily basis – what is our priority supposed to be today?
RESOURCE CONSTRAINTS: There is resource uncertainty due to how hospitals get paid, how much they’ll be paid, and when that payment will be made. This uncertainty can affect daily decision-making in an organization - which in turn can affect employee morale and confidence in the direction of leadership.
CULTURAL DEVALUATION: The mantra today in healthcare is “do more with less” – a punitive formula leading inevitably to workforce frustration and burnout.
These realities will not change and will likely only intensify in the future. Tomorrow’s healthcare leaders must be prepared to lead in the midst of regulatory and market forces that have already been set in motion today.
TOMORROW’S LEADERSHIP CHALLENGE
Tomorrow’s leaders in healthcare will not appear out of thin air, out of some unseen deep pool of talent ready to surface when needed. There is no “just-in-time delivery” of new leadership talent. Hospitals will not be suddenly blessed by an influx of professionals who ride in over the horizon with the intrinsic talent to motivate, manage, and inspire. Tomorrow’s leaders must be developed today. Nor will they come from other industries. They will be healthcare people from within healthcare organizations who understand the challenges, frustrations, and rewards firsthand.
A hospital’s culture is its personality, and its leaders embody that personality. High-potential employees who are already a part of the organization know the culture and understand how they fit with the culture. Developing those leaders now is imperative and will lead to:
PROACTIVE LEADERSHIP: In a reactive healthcare climate, skilled, proactive leaders will guide employees through the effects of daily change, helping them to make sense of how their work is measured and managed.
CONFIDENT MODELING: Amidst the pressure on employees to get it right 100% of the time, with no room for error, confident leaders convey that they have been there, done that and that this challenge can be met together.
INDIVIDUALIZED PREPARATION: Tomorrow’s leaders will be encouraged to
develop themselves in areas related to their innate interests and abilities, as well as in time-tested core leadership principles. People gravitate toward leaders that effectively teach others to trust their instincts to do the right things in the right way.
WISE INVESTMENT: Especially in a climate of constrained hospital budgets, investments must be made wisely. There is no investment more important than the development of leadership talent that will sustain the organization of the future. Penny-wise, pound-foolish is not the formula for success in leadership development.
RESOURCEFULNESS: If today’s mantra today in healthcare is “do more with less,” tomorrow’s will likely be “do even more with less.” A skilled leader is one who has lived the challenges, knows how to manage in a reductive environment, and can still effectively motivate and engage employees at all levels of the organization.
HEALTHSTREAM LEADERSHIP DEVELOPMENT: ASSESS, IDENTIFY AND DEVELOP
The foundational principles of HealthStream’s Leadership Development are (1) Assess current skills, aptitudes and confidence levels; (2) Identify learning opportunities that either fill gaps in knowledge or enhance current skills; and (3) Develop future leaders following a well-crafted leadership development approach. These elements, each with its own particular focus, work in a mutually complementary fashion.
Learn more about our Leadership Development solution here.
Now is the time for hospitals and healthcare organizations to position themselves for the future. People in healthcare know better than anyone that these are challenging times. But challenging times are when strong leaders rise to the occasion. HealthStream Leadership Development clients have accepted the challenge and are taking the lead in developing tomorrow’s healthcare leaders.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsHealthStream's EMS Program offers a comprehensive, CAPCE accredited EMS course library that meets National Registry annual recertification.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's Provider Credentialing, privileging, & enrollment solutions.
View All CredentialingExperience standardized and centralized healthcare credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All Products