Goal setting is one of the most important activities for an organization. A culture that ensures all employees understand their roles, expectations, and why they are critical to organization success often find themselves well prepared to handle the many challenges we find in healthcare today. Unfortunately, many organizations do not spend time ensuring healthcare goals are aligned well with expectations of employees, and then wonder why they aren’t achieving their organizational objectives.
We know that every discipline in our health systems is mission critical in providing patient-centered excellence. Ensuring that every team member who wears our employment badge is competent (and ultimately confident) is a supreme responsibility we face as healthcare leaders. Once those competencies are clearly outlined, then an ongoing Performance Management system is key to ensuring employees understand the importance of their work, and the quality of their performance.
Best Practice Goal Setting provides:
The steps to Best Practice Goal Setting vary, but typically include the following:
By setting goals in the right way we ensure that, when followed, the map actually leads to the exact performance outcome desired by the organization, no matter what distractions may be encountered on that journey.
This post excerpts an article in our recent eBook, Using Goal-Setting and Performance Management to Improve Outcomes.
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