
HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
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View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsHealthStream's EMS Program offers a comprehensive, CAPCE accredited EMS course library that meets National Registry annual recertification.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream's solutions allow your healthcare workforce to be confident and competent with the knowledge they are upholding the highest of standards.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsNurseGrid and Keener - HealthStream's mobile apps built by nurses, for nurses - help nurses take control of their schedules, practice self-care, and build a more sustainable career.
View All ProductsTake the stress out of scheduling with real-time technology that engages nurses and healthcare workers from HealthStream.
View All ProductsProvide an easier way to view healthcare staff capacity insights while seeing a patient’s journey with HealthStream’s operational intelligence and machine learning products.
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreNurse leaders navigate their way through some of the toughest challenges in healthcare, and there is one challenge that will almost always be on their radar—scheduling. Shortages in nursing and for other healthcare professionals have only served to amplify the problem making the task of scheduling feel like trying to perpetually put a fitted twin sheet on a king-sized bed.
A rotating shift consists of morning, evening, and night shifts alternating during a month. So what are the keys to optimizing a schedule for the nurses who work them and to ensure the best care and the best outcomes for their patients?
Providing safe and effective care for patients is a nurse manager’s first priority, and an inadequately or inappropriately staffed unit or department can represent a significant threat to patient safety.
Scheduling issues are frequently the source of job dissatisfaction for both managers and individual contributors. Frequent interruptions on days off to deal with scheduling issues and respond to requests for additional hours and shifts can negatively impact work-life balance, and it is physically and emotionally draining to routinely work extra shifts.
In addition to staff morale, the patient experience and the quality of care is also likely to suffer when scheduling remains an issue for a unit or department. Nurse fatigue and short-staffed units can contribute to errors that may lead to complications and readmissions and may also change a patient’s perception of their experience.
Time management is an ongoing issue for nurse managers and scheduling problems can make that worse. Last minute rescheduling for call-outs, correcting scheduling errors, and addressing changes in patient volumes and acuity can take an extraordinary amount of a nurse leader’s time and make time management harder. Further contributing to scheduling difficulties is the fact that putting together a nurse rotation schedule remains a largely manual process.
Increasingly, the answers to some of the most difficult scheduling problems appear to be found in technology. There are apps, such as NurseGrid that can help nurses manage their own schedules while freeing up their managers for other, more-pressing duties. It has advantages that a more manual scheduling process might not be able to duplicate.
Offering self-scheduling does not mean that the nurse manager cannot establish parameters for the qualifications and experience levels required for each shift. It is still essential that nurse rotation schedules include both experienced and newer nurses.
Do you have a best friend at work? The Gallup Organization has included this question in their employee engagement research for years now. Their customers embrace the question with various degrees of enthusiasm, but the truth is that their research conducted with thousands of employees makes one thing clear and undisputable. Employees are up to twice as likely to be engaged if they have indicated that they do have a best friend at work.
While most organizations are trying to drive higher levels of employee engagement, it is important to note that that higher levels of engagement may also lead to improvement in the kinds of metrics that are on the dashboards of all leaders. Gallup’s research suggests that improving performance on engagement can also lead to meaningful improvements in such key metrics as reductions in safety-related incidents, an increase in the number of engaged customers as well as higher profits.
Employees in organizations with high levels of engagement also report high levels of empowerment. Empowering nurses to help build their own schedules and also show them when their favorite co-workers are working can help build both engagement and satisfaction.
Empowering individual nurses to have some control over their work schedules can lead to greater levels of engagement for nurses, but it also has benefits for nurse leaders. Managers still need to ensure that the unit is properly staffed for volume and acuity, but self-scheduling can relieve a significant amount of the scheduling burden and move the manager to a reviewer rather than a creator when it comes to the schedule.
NurseGrid provides a platform that allows nurses to easily access those communications and communicate back to the hospital, allowing scheduling to occur at a more convenient time, whether during a shift or not, and also creating a professional place for a manager, supervisor or a staffing coordinator to communicate with their staff.
At HealthStream we spend a lot of time focused on improving outcomes by supporting and developing the clinical workforce. That’s why HealthStream and NurseGrid have joined forces to simplify scheduling and staffing management for your facility.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsImprove the preparedness of your staff, increase survival rates, and cut costs with the advanced resuscitation training services from HealthStream.
View All ResuscitationNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream's solutions allow your healthcare workforce to be confident and competent with the knowledge they are upholding the highest of standards.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsDelivers everything you need to request, gather, and validate information about a provider to create a single source of truth for downstream processes.
View All CredentialingMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All Scheduling & Capacity ManagementNurseGrid and Keener - HealthStream's mobile apps built by nurses, for nurses - help nurses take control of their schedules, practice self-care, and build a more sustainable career.
View All ProductsTake the stress out of scheduling with real-time technology that engages nurses and healthcare workers from HealthStream.
View All ProductsProvide an easier way to view healthcare staff capacity insights while seeing a patient’s journey with HealthStream’s operational intelligence and machine learning products.
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