In today's fast-paced world, efficiency is key, especially in the healthcare industry. CredentialMyDoc by HealthStream® has emerged as a game-changing solution for medical groups seeking to simplify their credentialing and provider enrollment processes. We recently sat down with Ashlyn Tyson, Associate Product Manager at HealthStream, to learn more about the latest enhancements to this innovative web-based platform. In our chat, Ashlyn shares how CredentialMyDoc is continuing to revolutionize the way medical groups manage credentialing and provider enrollment.
A: Absolutely. CredentialMyDoc is a web-based solution designed to help medical groups streamline their credentialing and provider enrollment processes. It offers a database that holds and tracks all provider data and delivers a range of features, including auto-populated forms, custom reporting, and best practice workflows, all of which are aimed at increasing efficiency and reducing manual labor.
A: This solution is tailored for a variety of customers within the healthcare industry, but it’s particularly well-suited for small to medium-sized medical and dental groups with 250 providers or less.
A: CredentialMyDoc enables groups to transition to a paperless environment by storing the critical data required for credentialing and provider enrollment. This includes provider data, location data, Tax ID information, and more. Not only can the data be stored, but the platform also offers tools to track enrollment processes, monitor expiration dates, and pre-fill forms for payer enrollments. Additionally, our platform assists in onboarding providers smoothly within the group. In essence, we're solving the challenges of manual paperwork, time-consuming processes, and disorganized data.
A: With our updated version, we've significantly improved the platform. We've revamped the back-end database structure and site architecture, allowing us to introduce better and faster features. The major change users will notice is essentially a cleaner, more intuitive design. The core functionality remains consistent, but several new features have been added. Among those are the ability to create custom views by user and the ability to set form favorites. This new feature is helpful because CredentialMyDoc offers over 9,000 forms, so shortcuts will eliminate the need to scroll. We’ve also improved our onboarding model with a new intake feature.
A: It's all about keeping up with the times and ensuring our users have the best tools at their disposal. Our original structure was beginning to limit the functionality and logic within the platform. We had to make changes to make the system more flexible and faster and provide ourselves the opportunity to continually innovate.
A: Users who make the transition gain access to a stable and more secure platform with a host of brand-new features. And our commitment to continuous improvement means that even more enhancements are in the pipeline, ensuring our users always have cutting-edge tools.
A: Yes, we have a select group of clients who have fully embraced and have been using the new platform for the past 8 months. Feedback has been overwhelmingly positive. The new features have improved their access to commonly used forms and yielded smoother workflows. Our Onboarding form tracking and Workflow maintenance options have also reduced the need for support, further boosting their efficiency.
A: Getting started has been very easy for clients. Simply start using the platform. While the core functionality remains familiar, we offer group training courses to familiarize users with the new features. And the platform provides direct access to KnowledgeNows for additional support.
A: The future holds many new enhancements for CredentialMyDoc which will delight our customers. We're focusing on delivering bigger, better, and faster features. Some upcoming additions include an Electronic Checklist and CAQH import options. Our aim is to continually innovate and provide our users with tools that keep them ahead of the curve.
Streamlining the healthcare industry's credentialing and enrollment processes is no small feat, but CredentialMyDoc is leading the charge with an innovative approach. With a new and improved platform, a suite of user-friendly features, and a commitment to constant improvement, CredentialMyDoc is setting the standard for efficiency and effectiveness in the field. Request a demo today.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.View All Learning & Performance
When you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.View All Quality & Compliance
Fulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.View All Products
HealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.View All Reimbursement
Learn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.View All Resuscitation
Expand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.View All Clinical Development
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.View All Products
Learn more about HealthStream's provider credentialing, privileging, & enrollment solutions for healthcare organizations.View All Credentialing
Make sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.View All Scheduling