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HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsHealthStream's EMS Program offers a comprehensive, CAPCE accredited EMS course library that meets National Registry annual recertification.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsExperience standardized and centralized healthcare credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All ProductsHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreThis blog is taken from a recent HealthStream webinar entitled “The Changing Role of Healthcare HR Leaders: New Strategies to Recruit and Retain the Next Generation Workforce.” The webinar was moderated by HealthStream’s Senior Product Marketing Manager, Sarah Enders and featured Robin Rose, HealthStream’s Thought Leadership Consultant and former Vice President of Healthcare Resources.
Nearly every industry is facing significant HR challenges, perhaps none more profound than those facing healthcare organizations. HealthStream recently surveyed healthcare HR leaders to quantify the problem and to learn more about the strategies being implemented by HR leaders to manage the staffing crisis.
“Scheduling flexibility has been used in the healthcare industry for over 60 years but now that we are living in a post-pandemic world, maybe, now more than ever, scheduling flexibility has taken on a greater significance and is beginning to change the entire industry.” This is a quote from Mary Flenner. It appears in a March 2023 article from The ARRA group entitled (Even More) Flexible Nurse Schedules, the New Norm?
Rose pointed out that in the past, flexible scheduling was a “nice to have” benefit, but in the post-pandemic world of worsening healthcare staffing shortages, scheduling flexibility has taken on greater significance. Creating that kind of flexibility is challenging though and HealthStream’s recent survey of HR leaders has focused on the issue and the role of HR leadership in managing the staffing crisis.
The survey was conducted in April of 2023 and 59 HR leaders responded. Respondents were asked to use a 10-point scale in their responses with one being the lowest rating and 10 the highest. They represented organizations that employed between 50 and more than 20,000 employees with most respondents reporting that they were from mid-sized organizations employing between 100 and 500 employees.
Respondents were first asked to rate current levels of employee engagement and burnout. HR leaders indicated that employee engagement was in the moderate range with a mean score of just 5.84 and rated burnout slightly higher with a mean score of 6.43 which Rose described as in the concerning range and fairly typical of what HealthStream has seen in employee surveys over the last year or so.
It is perhaps not at all surprising that when asked to rate initiatives based on priority levels, one of the highest rated priorities was retaining existing staff with a mean score of 9.6. Rose explained that this score means that virtually every respondent rated this as a 9 or a 10 in terms of priority. Recruiting new staff had a similar score of 8.9. Improving employee engagement was also identified as a high priority item while they expressed only mild interest in adding new technology that would help them support flexible scheduling initiatives.
Other attributes related to retention and recruitment received similarly high scores.
Respondents were asked questions about the importance of scheduling features and the value of key scheduling system capabilities. The data made it clear that HR leaders want a scheduling system that is efficient as this attribute was rated as most important. They also said that they wanted a system that would increase engagement and reduce burnout. Similarly, they rated being able to provide early indicators of burnout and supporting work-life balance as highly important features. Also, as big data drives decision in all industries, including healthcare, they rated providing management data as highly important. “Leaders want to be able to see workforce trends and use that data to improve patient care and safety,” said Rose.
The impact of flexible scheduling can be far-reaching – on employees and their employers. Respondents were also asked about their level of agreement with statements about the impact of flexible scheduling on various attributes. There were high levels of agreement with the following statements:
After reviewing the research data, Rose shared four key conclusions.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsHealthStream's EMS Program offers a comprehensive, CAPCE accredited EMS course library that meets National Registry annual recertification.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's Provider Credentialing, privileging, & enrollment solutions.
View All CredentialingExperience standardized and centralized healthcare credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All Products