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The Impact of Human Connection: The LGBTQ+ Healthcare Community

June 19, 2024
June 19, 2024

A Conversation with HealthStream

Healthcare leaders have a duty to educate themselves and others about the LGBTQ+ experience and the challenges these individuals face as frontline staff. This goes beyond basic understanding; it involves a deep commitment to recognizing their past and present circumstances. Leaders must understand the unique needs that LGBTQ+ individuals may have in the workplace to help them feel secure. It's essential to realize that not everyone feels safe enough to voice their concerns or express what they need. This is precisely why education and self-awareness are crucial.

It is the leader’s responsibility to look around and take notice of their team members. Even if leaders don't know who identifies as LGBTQ+, this is a compelling reason to educate further. Leaders should hold ourselves accountable to initiate and nurture conversations with fellow leaders and team members about the changes necessary in our workplace. This includes challenging discrimination, promoting gender-inclusive language, and fostering an environment of inclusivity and equity.

Going a step further, the importance of connection cannot be overstated. It's vital to reach out and make an effort to understand the individuals who work alongside our team members—not just their jobs, but also their aspirations, goals, and who they are as people. This promotes kindness and empathy in the workplace. By making these efforts, we create a supportive environment where everyone feels valued and respected.

This video features Donta Mathew, MSN, RN, CVRN-BC – Program Editor, Content Development with HealthStream.

In this special 15-minute conversation, we discuss leadership’s impact on allyship and equity in the workplace, particularly how leaders can enhance the safe space for the queer community s healthcare team members.




Carrundlas Donta Mathews, MSN, RN, CVRN-BC – Program Editor, Content Development - HealthStream

Carrundlas (Donta) Mathews boasts 11 years of diverse nursing experience, having served in various roles including Assistant Nurse Manager, Clinical Coordinator, Nurse Writer/Subject Matter Expert, DEI Champion/Advocate, Life/Career Coach, and formerly a Clinical Training Consultant. Donta is a Level 1 Board-Certified Cardiovascular Registered Nurse and the curator of The Proud Collective, an Employee Resource Group (ERG) celebrating the unique talents and challenges LGBTQ+ professionals face in the workplace. Donta’s professional affiliations include the Sigma Theta Tau International Honor Society of Nursing – Psi Upsilon Chapter, the American Organization of Nursing Leadership (AONL), the American College of Cardiovascular Nurses (ACCN), and the National Society of Leadership and Success (NSLS). Donta is an alumnus of the University of Louisiana at Monroe, holding a Bachelor’s degree in Nursing, and Western Governors University, holding a Master’s degree in Nursing Informatics.

Conversation hosted by Caroline Acree – Director, Product Marketing, Quality & Compliance – HealthStream

Are you leveraging education to nurture an environment of safety, inclusivity, and belonging? Contact HealthStream today and learn more about expert-backed DEI educational resources.

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