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View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
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View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
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View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
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View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreCompliance applies in many ways to healthcare; in addition to the more common areas many provider organizations think about, like annual training efforts toward compliance with regulations, typically driven by a compliance officer, another significant area of concern is patient compliance.
What Is Patient Compliance in Healthcare?
When the healthcare industry talks about patient compliance, it refers to the myriad behaviors patients may pursue at the direction of a healthcare professional. These may involve medication, lifestyle moderation, therapy of any sort, or diagnostic tests. In addition, patient compliance also involves candor and honesty when interacting with a healthcare professional, so that the person caring for the patient has an accurate idea of the patient’s condition and progress.
How Big Is the Patient Noncompliance Problem?
The Journal of the American Osteopathic Association (JAOA) cites research from the World Health Organization (WHO) showing that “approximately 125,000 people with treatable ailments die each year in the United States because they do not take their medication properly.” Revealing the extent to which patient compliance is a significant challenge, the same report indicates that “10% to 25% of hospital and nursing home admissions result from patient noncompliance[,] about 50% of prescriptions filled for chronic diseases in developed countries are not taken correctly, and as many as 40% of patients do not adhere to their treatment regimens.”
On the basis of a literature review of 95 studies, Patient Engagement HIT adds that “By and large, patient adherence to preventive screenings was low. Fifty-five percent of all patients across the 95 included studies were adherent to their lung cancer screening regimens.” It is likely that racial disparities are involved in these statistics, and these also “could be connected to insurance status. Patients of color are more likely to be uninsured or underinsured and struggle to access preventive screenings. This has been reflected in other analyses of preventive screening access related to breast and colon cancer screenings.”
Examples of Patient Noncompliance
The American Medical Association offers some examples of patient noncompliance, which they also call patient nonadherence. These may include:
How to Improve Patient Compliance
Fierce Healthcare suggests four ways to improve patient compliance:
An overall strategy for improving patient compliance should focus on patient engagement. Clinicians need to develop and practice communication skills that encourage trusting relationships. JAOA reminds us that “Changing behaviors and enhancing comprehension is a complex issue, but unraveling the intricacies begins with a strong patient-physician relationship. The patient and physician make treatment decisions together. This relationship requires more than a medical dissertation wherein the patient nods in agreement without knowing what the physician’s information means. Physicians need to first understand how best to empathetically communicate with patients so they clearly understand the treatment plan and what can happen if they do not participate in their own care.”
HealthStream’s clinical development solutions focus of developing a healthcare workforce that is competent in their efforts to improve outcomes and provide excellent patient care.
Learning Options for Improving Nurse Communication Skills
DigitalMed: Leadership and Communication Collection, a 15-course bundle for nurses, that includes “Communication and Culture,” predicated on the belief that “the development of trust and integrity facilitates a positive relationship and improves communication.”
Sigma: Frontline Leader Certificate Program, an evidence-based course that provides clinical charge nurses/frontline leaders with the knowledge and skills essential for their role. Topics covered include conflict management, communication, coaching, and feedback skills in case-based scenarios concerning customer relations, patient safety, interprofessional and intradepartmental situations.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's provider credentialing, privileging, & enrollment solutions for healthcare organizations.
View All CredentialingExperience standardized and centralized healthcare provider credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
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