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Learn MoreIn our Privileging 101 webinar series, we covered a variety of topics, like legal aspects of privileging, the anatomy of a privilege delineation, and much more. As you can imagine, we received many follow-up privileging questions when the series concluded. Below, you can find some of the most frequently asked questions and our answers to them. For a deeper dive into all questions asked, check out the series Q&A session.
Question #1
When it comes to telemedicine and virtual visits, does this require separate or specific privileging outlined in the privilege set? What certifications or requirements can be waived for telemedicine (i.e., life support certifications, etc.)?
If a provider is delivering healthcare services both in-person in a facility and other services are provided virtually, typically, the virtual services would not need to be privileged separately. If a provider is delivering services only virtually, they would then need appropriate privileges for the services to be provided.
Any requirements that would only be important if a provider was delivering services in person could be waived. This could include health screening, vaccinations, life support certifications, etc. activities that may not be required for telemedicine.
Question #2
Should education be verified through the National Student clearinghouse?
Yes, you can verify education through the National Student Clearing House. It can also be verified by pulling an AMA profile for your MD providers, and/or by pulling an AOA for your DO providers. You can also verify their education by outsourcing it to the Provider’s Educational Institution.
Question #3
What is the difference between the Centers for Medicare & Medicaid Services (CMS) Conditions For Coverage (CFCs) and Conditions for Participation (CoPs)?
Both CFCs and CoPs are the health and safety requirements put in place by the CMS. They are the foundation for protecting the health and safety of beneficiaries while improving the quality of care. Organizations must meet these requirements in order to participate in both Medicare and Medicaid programs.
Conditions for Coverage define the covered services within Health Care Organizations that are covered/eligible for payment by Medicare and Medicaid.
Conditions of Participation are the Federal Standards that Health Care Organizations are required to be in compliance with, in order to receive Medicare and Medicaid certification and payment. There are specific CMS CoPs related to Privileging:
Condition of Participation: Governing Body
Condition of Participation: Medical Staff
Question #4
Is there a CMS requirement for the automatic suspension of a provider's privileges if they do not complete their patient medical records within 30 days post-discharge?
Enforcing suspension of Privileges due to medical records delinquency is at the discretion of the hospital’s medical staff. Many hospitals choose to enforce this type of suspension to encourage completion of medical records within 30 days, so they are able to bill Medicare within the required timeframe to maintain their Provider Interim Payment (PIP) status.
Tips:
Question #5
Does the CMS define who the responsibility falls on for the review of privilege forms every two years? Is it the responsibility of the CVO, MSO, Medical Director, Department Chair, or someone else?
There are no regulatory requirements that specifically state the titles of clinical leaders who must participate in the process of reviewing privilege forms. The organized medical staff should have a policy regarding the review of privilege forms, so you should refer to your policy to determine if your medical staff has defined any clinical leaders as required members for participating in this process.
Once privilege forms have been developed, the medical staff should have a plan for regular review and updating of all privilege forms in order to keep privilege forms relevant and in alignment with current requirements. Some privilege forms will require annual review while others may be reviewed every two years.
Also, in between formal review periods, the medical staff should have policies and procedures in place for when new technology, equipment, or procedures are introduced, which would require new privileges to be added to their delineations. They must determine that the privilege/procedure in question should be added to the scope of services for the medical staff, and they must develop criteria for what providers will be eligible to apply for the new privilege or procedure.
More Q&A
These are just five of the privileging questions we received at the close of our Privileging 101 webinar series. To access more questions and answers, listen to our bonus Q&A webinar session. If you still have some unanswered questions, worry not, that’s what we’re here for. Just give us a shout and we’ll do all we can to get you the answers you need to become a privileging pro!
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's provider credentialing, privileging, & enrollment solutions for healthcare organizations.
View All CredentialingExperience standardized and centralized healthcare provider credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All Products