Article

How Doctors Feel About Talking to Patients about Finances

Interviewed physicians indicated they were willing to have conversations with patients and their families around healthcare cost and coverage, but felt inadequately prepared to do so due to the vast array of plans and provisions that exist today.

April 01, 2021

Article

Will The Sun Continue to Shine on Physician Payments?

As we wait to learn about the future of the Affordable Care Act (“Obamacare”), what’s not known at this time is the potential impact of proposed changes on the continued operation of the CMS “Open Payments” database.

April 01, 2021

Article

Data Is Key For Credentialing, Privileging, And Provider Enrollment: Q1 2017 Provider Advisor

We believe organizations throughout the U.S. are struggling with the data involved in credentialing, privileging, and provider enrollment--this edition of Provider Advisor examines organizations developing effective solutions to data challenges in these areas.

April 01, 2021

Article

Training for Active Shooter in a Hospital: Best Practices

The times we live in call for a more active role in our personal safety and that of hospital patients and staff to be prepared for an active shooter.

April 01, 2021

Article

Turn Healthcare Workforce Data into a Strategic Asset: Three Examples

Healthcare leaders have a data problem. The sophistication and breadth of available healthcare workforce data continues to expand, but using that data in an effective way to make informed decisions is as difficult as ever.

April 01, 2021

Article

Here Come the Millennials and CHROs in Healthcare: Trends for 2017

Healthcare executives are moving beyond a decade consumed by CMS mandates and are fixing their sights on succeeding in the healthcare marketplace of the future. The rise of Millennials in the workforce and the position of the CHRO are two important developments to watch.

April 01, 2021

Article

Disruption for Post-Acute Medical Care in 2017

Looking at healthcare in 2017 and beyond, it’s likely that the worlds of physicians and post-acute care are going to be seriously disrupted.

April 01, 2021

Article

The Need to Improve Patient Financial Communications

There’s a growing need for providers to have meaningful conversations with patients and their families about out-of-pocket costs for care and service. But many providers find themselves unprepared to have such discussions.

April 01, 2021

Article

The Top Challenges for Healthcare Leaders in 2017

The HealthStream100 were asked to rate the degree (on a five-point scale) to which they believe selected healthcare issues may be significant challenges for healthcare leaders in 2017.

April 01, 2021

Article

A CNO Talks About the Future of Care and How Care Needs to Change

As a top leader at Mercy Health, Linda Knodel spends a good deal of her time preparing her organization for the healthcare industry of the future. She sees a need to better manage patient care, especially what is increasingly being delivered in the non-acute or home environment.

April 01, 2021

Article

Focus on Employee Engagement to Help Improve Healthcare Outcomes: eBook

A healthcare organization with a highly engaged workforce will often experience multiple associated benefits. You have to measure employee engagement to know how you are doing and to identify specific areas where to focus your improvement efforts.

April 01, 2021

Article

Focusing on Healthcare HR Processes Shouldn’t Obscure the Need for Strategic Thinking

Healthcare HR needs to take a step back, assess how HR processes align with organizational goals, and be more strategic in its thinking, ensuring that they are no longer seen as a necessary evil, but rather a vital department on which the organization relies.

April 01, 2021

Article

HealthStream’s First Second Opinions Podcast Focuses on MACRA and MIPS

In our first installment of the Second Opinions Podcast, Dr. Miles Snowden, the Chief Medical Officer at TeamHealth, shares his personal insight on the Medicare Access and CHIP Reauthorization Act (MACRA), and what it means for physicians, hospitals, and consumers.

April 01, 2021

Article

How Will MIPS and MACRA Affect Patient Satisfaction?

In our first installment of the Second Opinions Podcast, Dr. Miles Snowden, the Chief Medical Officer at TeamHealth, also shares his personal insights about MACRA, its effect on patient experience, and some upsides of the program.

April 01, 2021

Article

Healthcare Employee Engagement, Stay Interviews, and Retention: Podcast

HealthStream’s Second Opinions Podcast features Dick Finnegan, the CEO of C-Suite Analytics and the author of four books, including the best seller The Power of Stay Interviews. Dick works with companies seeking to understand what makes employees tick and what makes good employees stay.

April 01, 2021

Article

What Employees REALLY Want to Improve Their Work: Podcast

HealthStream’s Second Opinions Podcast features Dick Finnegan, the CEO of C-Suite Analytics and the author of four books, including the best seller The Power of Stay Interviews. Dick suggests using stay interviews to identify the changes employees really want.

April 01, 2021

Article

Five Questions to Ask if You Really Want Employees to Stay: Best Practices

HealthStream’s Second Opinions Podcast features Dick Finnegan, the CEO of C-Suite Analytics and the author of four books, including the best seller The Power of Stay Interviews. Dick suggests using five stay interview questions to identify the changes employees really want.

April 01, 2021

Article

Healthcare Training Design Must Change to Match Culture and Pace of Modern Life

The pace of change creates an awful lot of stress on organizations, and so when an organization decides to adopt some change, the training programs’ design then become critical because now okay what are we going to do with this workforce?

April 01, 2021

Article

The Future of Healthcare Training Will Be Customized and Efficient

Training has got to be delivered where people can absorb it at the time when they want, and it needs to be in context. Training education in the next five years also has to be very digestible.

April 01, 2021

Article

Podcast: Cultures and Strategies That Support Patient Safety

The number of topics to cover when on-boarding new employees can be dizzying, but a changing healthcare environment makes it increasingly important to make sure that patient safety and quality expectations remain an important part of the on-boarding process.

April 01, 2021