Presbyterian Senior Living is a non-profit retirement and senior living organization with 30 locations serving more than 6,000 seniors.
To achieve improved survey results and an improved QAPI process at its health centers,
Presbyterian Senior Living wanted to be able to:
Facilitators wanted the opportunity to mimic the process and resources, as utilized by surveyors, during an annual survey. They implemented abaqis for their health center survey preparedness, completing 3 abaqis cycles per year, routinely conducting the QAPI Assessments and Resident/Facility Investigations, with plans to utilize the abaqis Mock Survey workflow in the near future.
The process has been very useful for addressing concerns prior to the actual survey. Once the process was fully implemented, they’ve achieved a high commitment to completion of Resident Sample Assessments and Investigations. The facilities have met completion goals for QAPI Assessments and Facility Assessments and QAPI plans have been updated continuously. The Resident Sample Assessments have revealed Nutrition and Wounds were consistently high triggers, something that may not have been uncovered otherwise. It has led to a Wound-Dietary Protocol to address concerns.
3 facilities achieved deficiency-free surveys in first year
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