Solutions

Solutions powered by
Learn More.
Frame 586 (1)

Quality Manager formerly known as abaqis®

Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.

Learn More

NEW TO THE STORE

hStream Content Marketplace

Connecting you to the Best Content. Access to 75 Partners and 35,000+ Courses in our Industry-Leading Marketplace. Streamline content purchasing, updates, hosting and connectivity for your organizational needs.

NurseGrid Learn

Online store for Clinical Learners. Individual CE Credit and industry products for Clinical Learners are now available through NurseGrid Learn (Beta). Explore our robust collection of courses that provides an unparalleled level of flexibility and choice.

DEA MATE Opioid and Substance Use for Practitioners

Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.

LATEST & POPULAR

BLOG

Join Us at Thrive24: The Ultimate HealthStream Credentialing User Group Conference!
BLOG

Gen Z Enters the Workforce: How Healthcare Can Adapt Training Programs for the Next Generation
BLOG

Telehealth: From Pandemic Tool to Preferred Option
On-Demand Webinar

State of the Industry: What’s Next for Healthcare Quality & Safety in 2024?
CUSTOMER STORY

Quantifiable results highlight switch to jane®
ARTICLE

10 Trends for 2024: Absorbing New Technology, Facing New Realities, and Solving Old Problems

< HealthStream Resources

Photo for Customer Spotlight for Rochester Regional Health

Improve Survey Results and Quality Measure Ratings with HealthStream Quality Manager, formerly known as abaqis®

July 15, 2022
July 15, 2022

About the Customer

Edna Tina Wilson Living Center in Rochester, New York specializes in skilled nursing and is integrated within the Rochester Regional Health System. The bed count is 120 and the facility employs 175 healthcare professionals.

Address Future Challenges_PChallenge

Before HealthStream Quality Manager, Edna Tina Wilson Living Center (ETW)solely used the Department of Health Survey as a guide for areas of focus and performance for quality measure. ETW wanted to further improve the facility’s ability to track and improve performance of quality measures and optimize performance of Department of Health annual surveys.

Competency_YSolution

ETW implemented abaqis because of its correlation with the established Department of Health Survey processes, and they also determined it was the best program for their facility based on audits and tools available within the application.

Improve_CResults

Since using HealthStream Quality Manager, ETW has improved survey results and quality measure ratings. ETW credits the successful implementation of the engagement to the ease of use within the HealthStream Quality Manager application and the superior customer service. Facility and organizational leadership had early buy-in for the value of the HealthStream Quality Manager tools because of how quickly survey results improved. Early, pre-emptive identification of issues also led to successful corrective action.

Perspective residents, families, and staff often judge facilities based on star ratings largely derived from Department of Health annual survey results, and with the use of HealthStream Quality Manager tools, ETW has changed the presented data with improved survey results. The quality measure star rating increased from 2-star to 4-star after implementing HealthStream Quality Manager.

retention_b  Stat

When re-surveyed 17 months later, ETW received just 2 low level deficiencies (down from 11).


"The Quality team LOVES HealthStream Quality Manager. HealthStream Quality Manager keeps us survey ready at all times. We know exactly where the surveyors are going to be looking because we use the same audit tools through HealthStream Quality Manager."

Susan Breese | Assistant Director of Nursing