HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsStop wasting money on RCM issues. Learn how to Provide your team with expert-led revenue cycle training to help them reduce denied claims, reimbursement mistakes, and more.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsOnline clinical placement software allows schools, healthcare organizations, and students to seamlessly manage clinical and nursing rotations.
View All ProductsTackle all the challenges of provider directory management within a health plan with a single solution tailored to your specific needs.
View All ProductsOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreBaptist Health includes five nationally accredited hospitals, a children’s hospital, more than 200 primary care and specialty physician practices, a free-standing ER, home healthcare, occupational health, pharmacies, rehabilitation services, urgent care and a recently added cancer center. It employs 10,000 staff and operates over 1,000 beds, serving patients and families in Northeast Florida and beyond.
As a HealthStream customer, Baptist Health used products and services to:
In 2011, Baptist began implementing a system-wide electronic medical record system ( EMR), requiring significant end user training and support, including 113+ courses, 1000+ individual classes, and 13,000+ learning completions.
To accomplish this transition, Baptist needed improved tracking and reporting features and greater flexibility in its training options. To ensure ROI and ultimately comply with governmental meaningful use standards, Baptist needed to measure and achieve full adoption and competency with its new EMR system.
To handle the scale of EMR migration and training needed, Baptist decided that the HealthStream Learning Center (HLC) was the best fit for this enterprise-wide project. The HLC’s intuitive and flexible course management capabilities allowed them to schedule, assign, and track both live classroom and online training necessary to fully implement the new EMR across the system. The HLC has given us many options for training delivery and tracking. We can run automated reports for large scale training on a daily basis—now almost in real time with no wait and no manual grading of classes—so managers and leadership can get instant feedback on training needs and compliance.Doing this manually would be extremely resource and labor intensive and very slow,
said Desiree Lleras, System Manager EMR and Technology Education.
To deliver content in training, Baptist has multiple options now with the HLC,
says Darrin Hayes, System HealthStream Administrator. He adds, Competencies and web-based training modules are easy to produce with HealthStream’s course development process. The learning curve to implement HLC is also quick. A majority of our self-paced, web-based courses are developed internally, but we also have an option to use HealthStream content as well. We initially used HLC content primarily for simple level 1 type content. However we are revamping our annual regulatory compliance training leveraging both HealthStream content and Baptist’s own content. The HLC can produce complex, interactive, multimedia training or it can be used for power point presentations as well.
Additionally, Baptist has added other solutions from HealthStream, including EasyScan, which interfaces with the HLC to track and register staff for new employee training while supporting the company goal of 100% training compliance. Baptist is also in the midst of using the HLC for non-employee training. We’re expecting more growth in training needs as we require non-employees and contractors to have annual mandatory training. These nonemployees, basically anyone who sets foot on the campus, need training but don’t have employee access to the HLC,
said Desiree Lleras, System Manager EMR and Technology Education.
Baptist has been able to grow its partnership with HealthStream to provide solutions to multiple needs and has also made training more efficient for all of its sites. As Baptist grows, the utility of the HLC has evolved alongside the organization and its varied training needs.
HealthStream’s learning management system and healthcare training solutions support medical training initiatives and allow for the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsOnline clinical placement software allows schools, healthcare organizations, and students to seamlessly manage clinical and nursing rotations.
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validates health outcomes and supports provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All Products