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View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
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View All ProductsIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
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View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
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View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreResurrection Healthcare (RHC) adopted an online orientation program that delivered and tracked completely through the HealthStream Learning Center. This addition allowed the following advantages:
Resurrection Healthcare (RHC) is a community-based not-for-profit healthcare organization located in Chicago. With over 15,000 employees, its more than 100 sites of care include 8 hospitals, 9 nursing and rehabilitation centers, child care, retirement communities, home health and outpatient surgery. RHC provides orientation to an average of 300 new employees every month. In its instructor-led form, this orientation occurred every Monday at rotating locations within the RHC system. The eight-hour course involved multiple content presenters, as well as a facilitator.
RHC’s education department was asked to cut 4% from its budget. Specifically, it was also asked to maximize the use of our learning management system (LMS), the HealthStream Learning Center, by making our System New Hire Orientation available online instead of instructor-led.
I was able to listen, read, view, and interact with the program—exactly how learning should be! I am excited to work for Resurrection! - RHC Employee Evaluation
RHC created an online orientation program that incorporated our audio and video learning modules, as well as our exams, acknowledgement forms and evaluations. This online orientation program was delivered and tracked completely through the HealthStream Learning Center.
RHC’s first step was to meet with system-wide committees to discuss our existing content. Orientation information involved multiple subject areas, including human resources, security, mission, infection control, safety, compliance, spiritual services, employee health, performance, and educational & organizational development. Not only did the hospital staff provide an RHC storyboard and tips sheet for all content, but it worked with everyone in the committee/group to help them develop their online module, as needed. RHC elected to conduct a two-month pilot project for the new online orientation program. This pilot involved three of eight RHC hospitals, as well as Home Health and System Services.
For the first time ever, RHC employees could start their orientation any day of the week and at whatever time was appropriate, regardless of the shift that they were hired to work. RHC examined every aspect of this experience, including course content and setup, student feedback, manager feedback, and human resources feedback, and used its conclusions to further enhance our online orientation approach. HealthStream’s clear experience and leadership in launching programs within hospitals, as well as its all around healthcare expertise, was invaluable in helping RHC to shape a successful orientation program.RHC’s orientation ended up including 23 authored modules that met all internal and external agency requirements and took approximately four hours to complete. The completions now occur all days of the week. New hires have 30 days to complete their orientation at their own pace, in whatever of combination of time that meets their obligations.
Using the HLC to deliver an online orientation program for new hires kept them in the actual working environment four hours longer than when RHC conducted instructor-led training. RHC made the orientation experience far more flexible within the organization, in terms of time, location, and shift. It provided what employees had been telling it that they prefer—orientation that can be interrupted and resumed, as well as followed at whatever pace and speed seems most natural for the individual learner. Cost savings from this innovation were significant, in terms of our resources required, training facilities need, and staffing obligations for learners and instructors. There were also less scheduling headaches in terms of filling location-specific classes as well as making sure specific materials and instructors were available.
Thank you for allowing me to progress at my own speed.
- RHC Employee Evaluation
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsThe leadership development program from HealthStream helps mold your high-potential healthcare employees into proven leaders.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceFulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.
View All ProductsBy increasing your healthcare staff's focus on quality and safety with HealthStream, they can help to reduce medical errors and readmission rates.
View All ProductsLearn about what HealthStream's healthcare policy management software and how it can help aid your organization efforts.
View All ProductsHealthStream's education helps address diversity, equity, and inclusion within your organization, as well as promoting health equity in the communities you serve.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementTeach your healthcare staff about the revenue cycle and claim management through targeted training and video tools from HealthStream.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ResuscitationIn all areas of resuscitation, from neonatal to elderly care, clinical deterioration is a risk that can be avoided with the help of HealthStream's training programs.
View All ProductsNurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentMake sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All ProductsHealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All ProductsThe suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All ProductsGive your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All ProductsHealthStream leverages medical professional development in healthcare by providing staff training programs
View All ProductsLearn more about HealthStream's provider credentialing, privileging, & enrollment solutions for healthcare organizations.
View All CredentialingExperience standardized and centralized healthcare provider credentialing, privileging, and enrollment that is smarter and faster than ever before.
View All ProductsAutomated, web-based provider credentialing and enrollment software for growing medical groups.
View All ProductsNCQA-certified CVO verification services for initial and re-credentialing files in an overflow or full-service capacity for healthcare organizations.
View All ProductsSearch, review, and add providers into the Epic provider master file with our Epic app integration, Provider Validate.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare scheduling software designed to optimize staffing requirements & elevate patient care
View All ProductsPrecisely align staffing and needed resources to enable efficient patient flow and high-quality, cost-effective patient care.
View All ProductsHealthStream’s free nurse schedule app, NurseGrid™, is built to help you care for your staff and engage with their specific needs.
View All Products