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Setting the stage for success and strong ROI with Nurse Residency

January 16, 2024
January 16, 2024

About the Customer

Peterson Regional Medical Center is part of an independent nonprofit healthcare system offering a complete continuum of healthcare services, including a 124 bed acute care facility.


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Peterson Regional sought Magnet accreditation to showcase their program’s growth to stakeholders. They aimed to standardize their residency curriculum, ensuring consistency and progress towards accreditation. Goals included streamlining tasks like confidence surveys, measuring job satisfaction and competence, and assessing the program’s impact on new nurses. Their current data only covered completion rates and staff retention at 6, 12, and 18 months, emphasizing the need for enhanced metrics providing strong support and confidence in their staff was essential for  a significant return on investment, especially given budget constraints.



Leaders chose Nurse Residency because it provided the structured pathway they hoped for. They particularly liked having the ability to take existing components of their program and mesh them with Nurse Residency to create something personal for their nurses.


One of the hardest parts of education is establishing the ROI, because it is not perceived as a revenue generator despite the investment. This is where Nurse Residency made a difference for educators at the medical center, by providing validated data in an easy-to-use format that can be shared with C-suite. The practice-based skills and knowledge assessments, as well as the boost in retention rates, nurse confidence, and professional development have all made a huge difference. Nurses transition more quickly to leadership positions and are more successful overall in their roles.

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80% of residents ready for leadership role at the 6-month or 12-month mark

"[Nurse Residency] has been so beneficial to me, having that analytical data. The ease with which I can [run data], it’s reliable. It’s valid. You can’t argue with that information.”

Ambra Starr, RN, Nursing Education Coordinator, Nursing Administration