HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsStop wasting money on RCM issues. Learn how to Provide your team with expert-led revenue cycle training to help them reduce denied claims, reimbursement mistakes, and more.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsUnlocking the full potential of clinicians goes beyond aspiration – it’s a commitment we embody. Our competency development solutions help personalize learning for every clinician so you can confidently bridge the gap between theory and practice for your nurse residents while meeting the unique development needs of your seasoned clinician.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing challenges, standardize orientation and onboarding, and deliver an effective training program for your team to easily achieve and maintain certification with our critical, emergency, and acute care solutions.
View All ProductsWe understand the critical importance of earning and maintaining your patients' trust in the delivery of exceptional sedation and surgical outcomes. As a premier provider of healthcare education, we are committed to empowering you in promoting safer, more successful outcomes for each and every patient, without exception.
View All ProductsOur solutions are meticulously designed to cater to the diverse needs of patients, healthcare professionals, and organizations. Within this innovative framework, we have curated specialized subsets of solutions aimed at addressing the ever-evolving challenges faced by individuals dealing with illnesses or chronic conditions.
View All ProductsHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsTackle all the challenges of practitioner directory management within a health plan with a single solution tailored to your specific needs.
View All ProductsOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreNortheast Georgia Health System serves roughly 2 million patients across 26 counties in the northeast region of Georgia. With five acute hospitals, close to 100 ambulatory locations, a number of post-acute facilities, over 700 beds, more than 1,300 medical staff, specializing in over 50 areas, and over 10,000 employees, this healthcare system struggled with various scheduling tools and sought a cohesive, universal solution that would streamline scheduling and easily integrate with their time and attendance and payroll system, Workday.
With various departments utilizing their own scheduling systems and practices, this healthcare system sought a solution that served their staff, management, and leadership that could also scale as they continued to grow.
“When we really started looking at staff scheduling, what we found is that we had a tool that was very sophisticated for payroll and time and attendance, but not very well catered towards the end users, the managers, the individuals that were filling shifts,” said Chris Paravate, Chief Information Officer at Northeast Georgia Health System. “We had this collage of different tools — everything from using texting alerts to emails to Google tools — all kinds of pieces cobbled together to address staffing needs.”
Nine years ago, Northeast Georgia Health System had a single hospital and a few hundred employed physicians, currently, they have five hospitals and over 700 employed physicians.
“Historically, there were pockets of individuals that managed staffing, but no one ever looked at the big picture,” said Paravate. “What we really found was that no one really had a good handle on scheduling and the tools we had historically were not very user-centric, they were hard to navigate, it was clear they had limited functionality, and they weren't designed with the idea of staff people engaging in it.”
This healthcare system began looking for a new solution with specific criteria. Leadership wanted a scheduling system that would give them enterprise analytics, help make better informed, more effective staffing decisions and streamline and unify the individual departments across their entire organization.
“The integration with Workday and with time and attendance with Workday was paramount,” said Paravate. “Historically, we had a scheduling system, a time and attendance system, and a payroll system and while they worked well together, they were incredibly complex to support … Part of our overall Workday implementation was to flatten that architecture. For example, a nurse manager can approve time, pay a requisition, and order supplies from their phone wherever they are.”
They also brought their nurse leaders into the discussion and selection process, to help support the transition and select a system that would serve the end-user, leadership and management.
“Nursing felt somewhat trapped by the set of tools they had and a lot of time those tools were introduced by HR or finance or by payroll and they were selected and implemented through the lens of those areas,” said Paravate. “So, as we engaged with nursing and started to pull them into the system selection process, they really felt a part of coming up with a solution that was much more focused on their needs rather than what people perceived their needs to be.”
In October of 2022, Northeast Georgia made the change to ShiftWizard, integrating with Workday, to streamline their scheduling and elevate their payroll, simplify time and attendance, and improve communication.
“We had a really good collaboration between the Workday team and the ShiftWizard team,” said Paravate. “Six weeks after our initial go-live, we did a site visit for another health system and you just think ‘six weeks after our go-live we can sit and talk about this’ really speaks volumes to how fast we got past that initial go-live surge, and really stabilized out.”
This healthcare system has been utilizing this unique integration to track metrics, looking closely at how shifts are filled and if they’re being filled in the most effective manner. They’ve also been able to take a closer look at their turnover and agency use.
“We are seeing that our turnover rates are going down and the amount of agency staff is coming down,” said Paravate. “What I can tell you is that we’ve streamlined that process. We've gotten it so tight and so consistent … Whether it's a staff member signing up for scheduling shifts or the manager, we've taken all the friction we can out of that workflow.”
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsUnlocking the full potential of clinicians goes beyond aspiration – it’s a commitment we embody. Our competency development solutions help personalize learning for every clinician so you can confidently bridge the gap between theory and practice for your nurse residents while meeting the unique development needs of your seasoned clinician.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing challenges, standardize orientation and onboarding, and deliver an effective training program for your team to easily achieve and maintain certification with our critical, emergency, and acute care solutions.
View All ProductsWe understand the critical importance of earning and maintaining your patients' trust in the delivery of exceptional sedation and surgical outcomes. As a premier provider of healthcare education, we are committed to empowering you in promoting safer, more successful outcomes for each and every patient, without exception.
View All ProductsOur solutions are meticulously designed to cater to the diverse needs of patients, healthcare professionals, and organizations. Within this innovative framework, we have curated specialized subsets of solutions aimed at addressing the ever-evolving challenges faced by individuals dealing with illnesses or chronic conditions.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validate health outcomes and support provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All Products