• blog post 12072016

    Are You Ready for the Transition to Value-Based Healthcare?

    December 08, 2016
    The next big change in the healthcare industry is the move to Value-Based Healthcare. Value-Based Healthcare (VBH) is the delivery of evidence-based treatments through which providers are compensated based on improved patient outcomes.
  • blog post 12072016

    More Frequent Resuscitation Training with RQI Improves Outcomes

    December 07, 2016
    Right now, healthcare educators may be experiencing the same dilemma as playwrights as they make decisions about how to implement Resuscitation Quality Improvement (RQI). How will they communicate the science that makes it clear there is a new, better way to conduct CPR training?
  • From the HealthStream Engagement Institute
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    Interdepartmental Rounding Has an Important Place in Healthcare: Best Practices

    December 05, 2016
    Through the use of interdepartmental/ support department rounding, you achieve the highest outcomes for your patients while eliminating unnecessary communication challenges throughout departments.
  • blog post 12022016

    Has the HCAHPS Survey Contributed to Opioid Abuse?

    December 02, 2016
    The government’s current practice of linking certain quality measures to patient satisfaction with the control of their pain may inadvertently reward opioid prescribing even when it is not warranted.
  • blog post 12012016

    It’s Time to Automate Provider-Payor Transactions

    December 01, 2016
    Some industry experts report that healthcare provider practices can save an average of $7.21 per payment by switching from manual to automated remittance and payment processing.
  • blog post 11302016

    CAHPS® Update: Looking Ahead to 2017

    November 30, 2016
    While we don’t have a crystal ball, it is important to keep in mind that the call to measure and improve the experiences of patients happened long before the ACA. HCAHPS, the first CAHPS survey for hospitals, was part of a bi-partisan call to improve healthcare outcomes.
  • From the HealthStream Engagement Institute
    blog post 11282016

    Healthcare Leader Rounding on Patients: Best Practices

    November 28, 2016
    When rounding on patients, the healthcare leader focus the entire process in ways that leave a good impression by taking action and expressing appreciation.
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    Consumers Need to Be Educated About the Financial Side of Healthcare

    November 24, 2016
    What may have been a lone voice highlighting the need for consumer-centered financial information in the first decade of the new century has now been joined by a booming chorus in 2016.
  • From the HealthStream Engagement Institute
    Blog Images_Drs&Patients_608x320_Artboard 35_LB

    Best Practices for Conducting Leader Rounding on Employees: Explain

    November 23, 2016
    When rounding on staff, the healthcare leader should explain to those he or she encounters the reasons for being there. This encourages open and honest communication.
  • From the HealthStream Engagement Institute
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    Healthcare Leaders: Take Action and Express Appreciation When Rounding on Staff

    November 23, 2016
    When rounding on staff, the healthcare leader should close the effort in ways that leave a good impression by taking action and expressing appreciation.
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    Skilled Nursing Facilities Should Prepare for a Future of Challenges and Opportunities

    November 02, 2016
    A number of things will continue to be big challenges for skilled nursing facilities. They are operating on thin margins in the face of inadequate Medicaid reimbursement while also contending with declining private-pay population numbers, negative general public perceptions, outdated facilities, and difficulty in attracting and retaining staff.
  • From the HealthStream Engagement Institute
    Blog Images_Drs&Patients_608x320_Artboard 41_MG

    10 Reasons to Round on Employees

    October 24, 2016
    However, it’s important for employees to see and talk to their leaders. Rest assured that the quality of the experience will improve over time.
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    Talking About CAHPS for Home Health and Hospice

    October 20, 2016
    In this Re-CAHPS article, we include the latest CAHPS news, and identify the key drivers on the Hospice CAHPS Survey that was introduced in 2015. We also take a look at the Home Health CAHPS and HCAHPS surveys to see if there are any lessons to be learned for post-acute providers.
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    Never Stop Improving: The Importance of Nurse Competency

    October 19, 2016
    A recent report stated that patients often judge the quality of nursing care in a facility as being at the skill level of the least experienced and competent nurse. Take a moment to let that statement soak in, and think of the nurse on your unit to whom this applies. Is that nurse a brand new graduate?
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    Hiring the Right People in Healthcare

    October 19, 2016
    Turnover and retention are a growing problem for organizations across the continuum of care. Increased volume demands on our healthcare system mean that organizations cannot afford to waste time hiring the wrong people. Two of our partners, Assess Systems and NurseCompetency, help care organizations improve their hiring processes and identify and assess better potential candidates.

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