Healthcare Management & Administration Blog

Best Practices for Conducting Leader Rounding on Employees: Explain

When rounding on staff, the healthcare leader should explain to those he or she encounters the reasons for being there. This encourages open and honest communication.

Healthcare Leaders: Take Action and Express Appreciation When Rounding on Staff

When rounding on staff, the healthcare leader should close the effort in ways that leave a good impression by taking action and expressing appreciation.

Future Of Skilled Nursing Facilities: Challenges & Opportunities

Read about the many things that will continue to be big challenges and opportunities for the furture of skilled nursing facilities, from HealthStream.

10 Reasons to Round on Employees

However, it’s important for employees to see and talk to their leaders. Rest assured that the quality of the experience will improve over time.

Never Stop Improving: The Importance of Nurse Competency

Learn how the importance of always improving nurse competency is paramount to cultivating a positive patient experience, from HealthStream.

Hiring the Right People in Healthcare

Turnover and retention are a growing problem for organizations across the continuum of care. Increased volume demands on our healthcare system mean that organizations cannot afford to waste time hiring the wrong people. Two of our partners, Assess Systems and NurseCompetency, help care organizations improve their hiring processes and identify and assess better potential candidates.

Can Home Care Be the Eyes and Ears of the Larger Healthcare Team?

If we can teach home care staff what to look for and what to do when they notice even the smallest change, we have an incredible opportunity to improve the quality of life for patients and to keep them out of the hospital.

Why Healthcare Leaders Should Regularly Round on Employees

However, it’s important for employees to see and talk to their leaders. Rest assured that the quality of the experience will improve over time.

Create Moments That Matter for Patients to Improve Experiences and Outcomes

Patients are impacted by every person who comes in contact with them or their families. As integral participants in healthcare, we have a vital role to play in our patients’ perceptions of their experiences.

A Better Way to Train for New Medical Products and Devices: Customer Spotlight

Genesis Health System in Eastern Iowa and Western Illinois implemented HealthStream’s OneSource Medical Product Training and improved their processes for introducing new medical products to the Genesis network. HealthStream’s OneSource provides engaging, interactive courseware that gives employees the opportunity to learn and train on medical products—often with virtual simulations—from a wide range of manufacturers. Because it is all online, employees can train at any time and from any place. Genesis’s achievements from this initiative include:

How Can Your Healthcare Organization Create an Optimal Surgical Experience? Presentation

Overcoming challenges regarding communication and engagement in healthcare and especially surgical services can be daunting; however, it is not impossible. Engaging the surgical team strategically is key to the success of great perioperative experiences. Engaged teams are more productive, involved, committed, and accountable, and they contribute to the overall success of the patient experience. The benefits of engagement include a positive culture and lower staff turnover and result in retention of seasoned and skilled staff, enhanced recruitment of new talent. Correspondingly, physicians becomes partners and champions of the surgical process and of an elevated patient experience and organizational brand loyalty. Engagement drives institutional energy, resulting in as much as 60% fewer defects, 16% higher productivity, 37% less absenteeism and 49% fewer accidents.

Healthcare Senior Leader Rounding—Answers to Common Questions

However, it’s important for employees to see and talk to their leaders. Rest assured that the quality of the experience will improve over time.

Six Things You Need to Know About End of Life Care

Our healthcare model pushes to extend life, even if it comes at a high cost and sacrifices the quality of the patient’s remainder of life. These six observations focus on the latest developments surrounding care at the end of life.

Developing New Nurse Leaders is Critical for Healthcare: Infographic

Inforgraphic for New Nurse Leadership development

What Senior Leaders Should Try to Avoid When Rounding

However, it’s important for employees to see and talk to their leaders. Rest assured that the quality of the experience will improve over time.