See how HealthStream’s wide range of offerings support clinicians in their journey at every step along the path.
ARE LEADERS BORN... OR MADE?
Learn how HealthStream’s leadership development solution allows you to cultivate a culture of future leaders.
One solution to deliver, test, and measure your organization’s knowledge.
We partner with the best in the industry to offer innovative ways to improve your revenue cycle education and workforce development.
More 2,400 hospitals and 1,000 medical groups rely on our powerful suite of products.
What will success look like in this new era of physician employment? We need to create a culture where hospital and physician goals intersect.
For service recovery to be successful, every member of the organization is expected to respond and take ownership of a patient’s or customer’s complaint or concern. Here is a guide to the steps involved in this important process.
Hospital leaders are increasingly asked to do more with less in regard to ongoing monitoring but are struggling with how to do it. More frequent credentialing is needed to support quality and patient safety—without standardization in the process, this only means more time and money spent.
Recent research shows that there are six key areas you should focus on to improve retention, according to Katie Owens, Vice President, HealthStream Engagement Institute, and Robyne Wilcox, Product Manager (Talent Management), HealthStream.
Physician survey results are invaluable for hospital leadership as they work to understand and improve nursing, operations, and quality of care.
Readmissions and medical errors are a common and expensive problem. But what are the key drivers and how can they be addressed? What are the real costs and consequences of such error? And how does post-acute care impact the trend?
Any time your service fails to meet a customer’s expectations, service recovery is in order. Remember, if the customer perceives that there is a problem, there is a problem.
HealthStream examines the new environment for Provider Enrollment and its implications for healthcare leaders and presents new research collected in early 2015 by HealthStream from 130 credentialing executives throughout the U.S.
Increasingly, the field of credentialing and provider enrollment is becoming more complicated. As more physicians become employed, there is a greater demand on hospital staff to get providers onboarded, credentialed, and enrolled in payer plans in a timely manner.
Service recovery in healthcare is the process of making things right after something has gone wrong with the healthcare experience. Learn more from HealthStream.
Changing this trajectory, or at least caring for frail patients effectively across this period of time, requires not just attending to the “admitting diagnosis” but to the variety of factors that constitute high quality care for older adults.
In general, older adults have a more difficult time recovering from illness or other health “stressors”—like surgery. This is, in part, related to higher rates of medical problems and medications.
Senior Leader Rounding is a key success factor for employee engagement. Senior Teams are coached on how to purposefully meet with employees in their work environment.
Along the journey, hospital and ED leaders must always remember that their entire effort and focus must revolve around the patient and their families. Every initiative put in place and every element we attempt to optimize is done so in an effort to create a patient-centered culture.