• feather-river-318x233

    Standards of Performance Examples for Healthcare: Safety Awareness and Sense of Ownership

    March 16, 2015

    This blog post continues our series of HealthStream Coaching's patient experience best practices. Every week we share information from our coaches that demonstrates their expansive understanding of the challenges faced by healthcare organizations and the solutions they have identified for improving the patient experience and patient and business outcomes. This week we examine standards for safety awareness and sense of ownership.

  • blog post 6.19.14

    Can Hospitals Improve their Value-Based Purchasing Scores?

    March 11, 2015

    Value-based Purchasing became a healthcare topic with the implementation of the Patient Protection and Affordable Care Act (ACA) of 2010. Although the Hospital Readmissions Reduction Program has been in the news more often, the Value-Based Purchasing (VBP) program may be more influential to hospital administrators because it provides an opportunity to receive additional payment for services rendered instead of simply penalizing poor performing hospitals.

  • blog post 07.21.14

    Standards of Performance Examples for Healthcare: Elevator Etiquette and Privacy

    March 09, 2015

    This blog post continues our series of HealthStream Coaching's patient experience best practices. Every week we share information from our coaches that demonstrates their expansive understanding of the challenges faced by healthcare organizations and the solutions they have identified for improving the patient experience and patient and business outcomes. This week we examine standards for elevator etiquette and privacy.

  • blog post 10.6.14

    Standards of Performance Examples for Healthcare: Commitment to Coworkers - Customer Waiting

    March 02, 2015

    This blog post continues our series of HealthStream Coaching's patient experience best practices. Every week we share information from our coaches that demonstrates their expansive understanding of the challenges faced by healthcare organizations and the solutions they have identified for improving the patient experience and patient and business outcomes. This week we examine standards for commitment to coworkers and customer waiting.

  • Bayhealth Video Image

    Hospital Recognized for Resuscitation Quality with HeartCode®

    February 11, 2015

    February is Heart Month. HealthStream recognizes Heart Month by featuring one of our customers who has proven to be committed to High-Quality CPR. Through its partnership with HealthStream, Bayhealth adopted HeartCode® to streamline and standardize CPR certifications, while improving CPR quality.

  • workforce-advisor

    Building a Quality Nursing Workforce with Training, Assessments, and Technology

    February 10, 2015

    NurseCompetency is on a mission to create a safer healthcare environment for patients and healthcare workers through the use of current, clinically relevant education, assessments, and technology. Creating a quality workforce improves outcomes and patient experiences.

  • Sisters-of-Charity-Pro-Services

    Specific Healthcare Standards of Performance Examples: Attitude and Appearance

    February 09, 2015

    This blog post continues our series of HealthStream Coaching's patient experience best practices. As we look at best practices for using healthcare standards of performance, we will share some specific examples. This week we examine standards for attitude and appearance.

  • blog post 7.16.13

    Tie the Standards of Performance to Healthcare Employee Practices

    February 02, 2015

    The Standards of Performance can be used in numerous ways to help select applicants who are well suited to the healthcare organization’s culture. For example, some organizations attach a copy of the Standards to employment applications. Then potential employees are asked if they can live by the defined behaviors and if they are willing to sign a statement of agreement.

  • blog 5.15.14-resized-600

    10 Lessons Learned from Multiple Magnet® Journeys

    January 29, 2015

    This blog post is an excerpt from an article by Gen Guanci, MEd, RN-BC, CCRN, Creative Health Care Management, in the current issue of PX Alert, HealthStream's quarterly e-newsletter devoted to the wide range of challenges, situations, and issues that have an impact on the patient experience. Subscribe to PX Alert. From work with both national and international Magnet®-aspiring and Magnet®-designated organizations, here are her top 10 lessons learned.

  • blog 6.4.14

    Sustaining The Standards of Performance in Healthcare

    January 26, 2015

    In order for Standards of Performance to become ingrained in a healthcare organization's culture, they must be hardwired so that employees live and breathe them daily. Communication is the key to making a permanent connection between the Standards and the behaviors that most exemplify the culture, serving as the backbone of its success.

  • workforce-advisor

    Use Targeted Pulse Surveys to Achieve Healthcare Workforce Alignment

    January 21, 2015

    As an essential part of an organization’s workforce strategy, the annual employee engagement survey provides organization-wide feedback for an overall view of the health of an organization and the factors influencing business outcomes. Employee engagement is the metric that drives everything else, and when scores rise or fall, other metrics, such as financial or operational performance, and patient satisfaction can climb or dip with it.

  • rapid-city_318x233

    What are Standards of Performance and How Do They Impact Healthcare Culture?

    January 20, 2015

    Standards of performance comprise the code of behaviors that clearly communicates the way you want every employee in your organization to act when approaching a customer or providing a service. Another way to think of the standards is a set of expectations used to define the specific ways that staff members are to conduct themselves in the work environment and during the performance of their duties.

  • Blog Images_HealthcareConcepts_608x320_Artboard 29_O

    Seven Essential Steps to Take Before A Magnet Journey

    January 09, 2015

    This blog post is an excerpt from an article by Gen Guanci, MEd, RN-BC, CCRN, Creative Health Care Management, in the current issue of PX Alert, HealthStream's quarterly e-newsletter devoted to the wide range of challenges, situations, and issues that have an impact on the patient experience. Subscribe to PX Alert. There’s no doubt about it: the pursuit of Magnet® designation has a lot more in common with a marathon than it does with a sprint. Here are seven tips for preparing for a Magnet journey.

  • pac blog 4.17.14

    Workforce Professional Development is Important in Post-Acute Care

    December 30, 2014

    For post-acute care providers, workforce professional development can help improve patient/resident outcomes as well as staff engagement.

  • blog post 7814 (600x400)-resized-600

    Medical Device Training's Impact on Healthcare Quality Improvements

    December 30, 2014

    This blog post excerpts an article by Danielle R. Coleman, Director of Medical Technologies, HealthStream, in the Fall 2014 issue of HealthStream's PX Advisor, our quarterly magazine focused on improving the patient experience.

...41424344454647484950...

HealthStream Brands