• blog post image 3 7.22.15

    Selecting the Best Chart for Your Healthcare Data

    July 22, 2015

    The best chart is usually not the newest, most elaborate, or most colorful. In fact, it's often the opposite. You don’t order a medical test for a patient just because you can--don’t just use the sexiest chart available either. So, how do you determine which chart is right for your audience?

  • Magnet Designation: Is It Worth It?

    July 21, 2015

    The American Nurses Credentialing Center (ANCC) Magnet Recognition Program® honors hospitals for excellence in nursing leadership, clinical practice, innovations, and positive outcomes. The current program has its roots in a ground-breaking study conducted by the American Academy of Nursing over 30 years ago.

  • blog post 10.6.14

    Value-Based Purchasing is on the Horizon for Home Health Agencies

    July 14, 2015

    The Centers for Medicare & Medicaid Services (CMS) has published its proposal to implement a Home Health Value-based Purchasing model for Medicare-certified home health agencies (HHAs) in selected states starting in 2016. The model will test whether incentives for better care can improve outcomes in the delivery of home health services.

  • The Future Looks Bright for Nurse Practitioners

    June 30, 2015

    Several developments in the healthcare industry are resulting in increased demand for primary care services. For one, Baby Boomers have begun turning 65 and are entering the Medicare ranks at a rate of some 10,000 per day. Nurse practitioners may be a good solution to this increased healthcare need, but we need to address challenges, including scope of work limitations and increased demand for them.

  • Getting New Nurses Up-to-Speed on New Technology

    June 23, 2015

    Groundbreaking advancements in medical technology have revolutionized the dynamics of patient care. The burden of keeping up with these advancements, and the opportunity to improve patient care by using them, rests primarily on nurses. Exposing nurses to a range of medical technologies in order to create a solid foundation of understanding early in their careers creates nurses who are more confident, efficient, and productive as they engage in patient care.

  • blog post 7714

    Engaging Physicians to Improve Patient Outcomes

    June 22, 2015

    How do you engage physician practices in the world of patient outcomes when they are already facing time and financial constraints? Successful practices start by asking one important question: Why should we build a patient-centered culture?

  • Transforming Healthcare with Evidence-Based Practice

    June 18, 2015

    Gone are the days of the fee-for-service model. Enter the Value-based Purchasing (VBP) model, where the care you deliver and the patient outcomes you achieve determine the amount of reimbursement the institution or healthcare professional receives. Patient outcomes and safety are the top priorities in healthcare. The challenge every healthcare institution and healthcare professional faces each day is how to provide cost-effective, evidence-based patient care that improves patient outcomes.

  • Is It Time for Gender Diversity in Nursing?

    June 16, 2015

    A potential nursing shortage may be looming on the horizon. The expected shortage has been temporarily subdued by the recent economic downturn wherein many nurses re-entered the nursing workforce to make ends meet. One of the issues (as it relates to a potential nursing shortage) is that nursing is, for the most part, a single gender profession.

  • senior care

    The Unique Issues of the Post-Acute Care World

    June 15, 2015

    The world of the post-acute care resident and family is the focus of much debate these days, but no one can debate the need for the care that these residents so richly deserve. Often this care is an indicator of employee engagement and commitment. Care providers interact with families who face fears, issues of safety, courtesy, respect and failure to meet expectations every day. How do you best address residents and families entering your facility with these fears?

  • blog 6.4.14

    The Financial Impact of Retention in Healthcare

    June 08, 2015

    For healthcare organizations, retention is critical in achieving patient-centered excellence. When retention suffers, the impact is felt across many hospital strategic priorities. Many organizations create a strategic goal around retention or employee turnover; however, retention matters, not in and of itself, but because of the outcome the goal produces.

  • blog post 7.30.13

    Customer Uses HealthStream as a Foundation for Healthcare Onboarding

    June 05, 2015

    GHS faced the challenge of managing onboarding and compliance for its transient, non-employed staff—students, faculty, interns, contracted and agency staff, volunteers, affiliate physicians, and allied health professionals, who all needed orientation but were not officially employed by GHS. The hospital reduced training time for contracted new hires to 48 hours, allowing staff to be on the floor faster, resulting in cost savings by reducing staffing needs.

  • Healthcare Workforce Advisor Winter 2015

    Three Steps to Ensure Physician Alignment, Performance, and Career Satisfaction

    June 05, 2015

    No area has been so ignored in the push for healthcare reform as the need to prepare and position physicians to succeed—in their careers in the face of great changes, and as leaders and partners in changing the way care is delivered. The demands on physicians are changing at an unprecedented rate.

  • blog 10.23.13

    Fear Stifles Healthcare Innovation

    June 04, 2015

    The biggest obstacle to innovation in an organization is fear. Fear limits a leader and keeps him or her from creating ideas or finding solutions that could positively alter or change the workplace. As a patient experience coach, I have spoken to many leaders who have great ideas but remain silent.

  • Healthcare Workforce Advisor Winter 2015

    The Intentional Pursuit of Your Best Healthcare Employees

    May 27, 2015

    There are dozens of statistics on healthcare turnover. Regardless of which figure one cites, they all point to the fact that adequate staffing is a serious issue affecting providers everywhere. It is not going to be getting any easier in the foreseeable future. There are a number of important elements to consider for a good retention strategy—this article does not attempt to explore them all. Instead, it focuses on what your organization can do to be proactive and stay ahead of the curve so your best employees stay your best employees—and don’t become someone else’s.

  • blog 4.29.14

    Learning From Patients: The Story of Ray

    May 26, 2015

    Every coach with a clinical background has a patient who has made a significant impact on his or her life--one who, while in the role of patient, has been the teacher. Ray* was that patient for me.

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