• blog post 7.16.13

    Tie the Standards of Performance to Healthcare Employee Practices

    February 02, 2015

    The Standards of Performance can be used in numerous ways to help select applicants who are well suited to the healthcare organization’s culture. For example, some organizations attach a copy of the Standards to employment applications. Then potential employees are asked if they can live by the defined behaviors and if they are willing to sign a statement of agreement.

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    10 Lessons Learned from Multiple Magnet® Journeys

    January 29, 2015

    This blog post is an excerpt from an article by Gen Guanci, MEd, RN-BC, CCRN, Creative Health Care Management, in the current issue of PX Alert, HealthStream's quarterly e-newsletter devoted to the wide range of challenges, situations, and issues that have an impact on the patient experience. Subscribe to PX Alert. From work with both national and international Magnet®-aspiring and Magnet®-designated organizations, here are her top 10 lessons learned.

  • blog 6.4.14

    Sustaining The Standards of Performance in Healthcare

    January 26, 2015

    In order for Standards of Performance to become ingrained in a healthcare organization's culture, they must be hardwired so that employees live and breathe them daily. Communication is the key to making a permanent connection between the Standards and the behaviors that most exemplify the culture, serving as the backbone of its success.

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    Use Targeted Pulse Surveys to Achieve Healthcare Workforce Alignment

    January 21, 2015

    As an essential part of an organization’s workforce strategy, the annual employee engagement survey provides organization-wide feedback for an overall view of the health of an organization and the factors influencing business outcomes. Employee engagement is the metric that drives everything else, and when scores rise or fall, other metrics, such as financial or operational performance, and patient satisfaction can climb or dip with it.

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    What are Standards of Performance and How Do They Impact Healthcare Culture?

    January 20, 2015

    Standards of performance comprise the code of behaviors that clearly communicates the way you want every employee in your organization to act when approaching a customer or providing a service. Another way to think of the standards is a set of expectations used to define the specific ways that staff members are to conduct themselves in the work environment and during the performance of their duties.

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    Seven Essential Steps to Take Before A Magnet Journey

    January 09, 2015

    This blog post is an excerpt from an article by Gen Guanci, MEd, RN-BC, CCRN, Creative Health Care Management, in the current issue of PX Alert, HealthStream's quarterly e-newsletter devoted to the wide range of challenges, situations, and issues that have an impact on the patient experience. Subscribe to PX Alert. There’s no doubt about it: the pursuit of Magnet® designation has a lot more in common with a marathon than it does with a sprint. Here are seven tips for preparing for a Magnet journey.

  • pac blog 4.17.14

    Workforce Professional Development is Important in Post-Acute Care

    December 30, 2014

    For post-acute care providers, workforce professional development can help improve patient/resident outcomes as well as staff engagement.

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    Medical Device Training's Impact on Healthcare Quality Improvements

    December 30, 2014

    This blog post excerpts an article by Danielle R. Coleman, Director of Medical Technologies, HealthStream, in the Fall 2014 issue of HealthStream's PX Advisor, our quarterly magazine focused on improving the patient experience.

  • blog post 6.25.13

    Reward and Recognize Physicians: Healthcare Employee Engagement

    December 29, 2014

    Doctors, just like all of your staff, deserve and want to be recognized and rewarded for their contributions to the organization. The HealthStream Engagement Institute recommends developing multiple ways to recognize physicians. The following are some suggestions:

  • blog post 6.12.14

    Magnet® Designation: Why it Matters and What You Need to Know

    December 11, 2014

    The beauty of using the pursuit of Magnet® designation as the framework for your cultural transformation is that it sets out clear parameters for all aspects of the transformation. The very pursuit of Magnet® designation will almost certainly bring your organization a myriad of improvements in nursing excellence, nurse satisfaction, and nurse retention.

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    Best Practices for Hospital Recognition Programs & Rewards

    December 08, 2014

    Here are three hospital recognition programs and reward best practices HealthStream's partners crafted, unique to their very own healthcare environments.

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    Building a Foundation for Quality Improvement in Post-Acute Care

    December 03, 2014

    Demographic/regulatory trends are increasing the need for post-acute care to pay more attention to quality improvement--this article discusses how.

  • blogpost12.1.14

    The Leader's Role in Healthcare Staff Rewards and Recognition

    December 01, 2014

    This HealthStream blog, part of our Coaching Best Practice series, discusses the role that leaders should play in rewards and recognition programs for healthcare staff.

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    Quality in Healthcare: Q&A with TeamHealth’s Chief Medical Officer

    November 25, 2014

    This article addresses how the world of healthcare quality is changing for hospitals and physician groups.

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    Healthcare Rewards and Recognition: 6 Leader Responsibility Lessons

    November 24, 2014

    This blog post, taken from HealthStream's coaching best practices series, shares six lessons for healthcare leaders about their responsibility for rewards and recognition.

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