Customer Story

UHealth achieves PTAP & Magnet accreditation with Jane

Large modern white building with multiple floors and many windows, featuring the UHealth logo, situated by a water canal with landscaped greenery including palm trees and shrubs under a clear blue sky.
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Challenge

UHealth’s homegrown residency program lacked customization and the data needed for accreditation. Their one-size-fits-all curriculum could not meet the diverse needs of new nurses entering practice with novice-level clinical experience and critical thinking skills.

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Solution

In Spring 2023, UHealth adopted Jane, HealthStream’s AI-powered competency solution. Jane identifies individual knowledge gaps and creates tailored learning pathways for each nurse, supported by standardized assessments and always-updated content. Each nurse received individualized training based on their unique needs.

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Result

With jane, UHealth strengthened its Titan 'Canes Nurse Residency Program to achieve PTAP and Magnet accreditation with distinction, driving a 17.3% increase in knowledge, a 12.3% increase in clinical judgment, and nine weeks of administrative time saved each year. Demand followed: Jane attracted more than 400 applicants in a single week, without any advertising.

About the Customer

UHealth—the University of Miami Health System—set out to elevate its Titan ’Canes Nurse Residency Program to meet the high standards of PTAP and Magnet accreditation. They needed a solution to scale seamlessly across its three major hospitals and extensive statewide network of satellite locations.

Stats

  • 17.3% increase in knowledge
  • 12.3% increase in clinical judgment
  • Saved 9 weeks of admin time each year
  • Jane boosted program demand to 400+ applicants in one week—without advertising

Impact

With jane, UHealth strengthened its Titan ’Canes Nurse Residency Program and gained the outcomes and reporting needed to achieve PTAP and Magnet accreditation with distinction. Along the way, the program has become one of the most competitive in Florida—improving nurse confidence, retention, and growth through word of mouth.

“Thanks to jane, the Titan ’Canes Nurse Residency Program has become one of the most competitive in South Florida. Our program’s reputation speaks for itself more than 400 applicants in one week for only 50 openings, without any advertising.”

— Anide Telfort, Nurse Residency Coordinator (MSN, APRN, FNP-C), UHealth

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