UHealth achieves PTAP & Magnet accreditation with Jane
About the Customer
UHealth—the University of Miami Health System—set out to elevate its Titan ’Canes Nurse Residency Program to meet the high standards of PTAP and Magnet accreditation. They needed a solution to scale seamlessly across its three major hospitals and extensive statewide network of satellite locations.
Challenge
UHealth’s homegrown residency program lacked customization and the data needed for accreditation. Their one-size-fits-all curriculum could not meet the diverse needs of new nurses entering practice with novice-level clinical experience and critical thinking skills.
Solution
In Spring 2023, UHealth adopted Jane, HealthStream’s AI-powered competency solution. Jane identifies individual knowledge gaps and creates tailored learning pathways for each nurse, supported by standardized assessments and always-updated content. Each nurse received individualized training based on their unique needs.
Results
- 17.3% increase in knowledge
- 12.3% increase in clinical judgment
- Saved 9 weeks of admin time each year
- Jane boosted program demand to 400+ applicants in one week—without advertising
Impact
With Jane, UHealth strengthened its Titan ’Canes Nurse Residency Program and gained the outcomes and reporting needed to achieve PTAP and Magnet accreditation with distinction. Along the way, the program has become one of the most competitive in Florida—improving nurse confidence, retention, and growth through word of mouth.
“Thanks to Jane, the Titan ’Canes Nurse Residency Program has become one of the most competitive in South Florida. Our program’s reputation speaks for itself more than 400 applicants in one week for only 50 openings, without any advertising.”
— Anide Telfort, Nurse Residency Coordinator (MSN, APRN, FNP-C), UHealth