Air Methods, an emergency air medical services company, transitioned from a traditional leader-led resuscitation program to the American Red Cross instructor-less model, saving them time and money.

When nurses learn that a mandatory training session has come up, mixed emotions usually occur. There can be excitement about something new, as well as grumbling about a tedious and time-consuming task. The latter response need not be a given.

HealthStream has launched the HealthStream Community, a private hub for customers to access product training, support documentation, and peer discussions. With intuitive navigation, a powerful search engine, and an Ideas portal for feedback, it enhances customer support and collaboration.

Now more than ever, healthcare professionals and everyone supporting them in the industry need to work to break down any barriers to care. One way many organizations are making an effort to meet more patients’ needs is to focus on cultural competence.

Competence lies at the heart of any talent management effort in healthcare. Competency is a cornerstone on which a successful healthcare organization is built.

Physicians looking to deliver a superior patient experience must take the time to evaluate how they communicate and commit to practicing new ways of speaking to patients.