In the nearly three years the program has been in place, hospitals and regulators alike have learned a great deal about readmissions and the key factors driving them. We have even witnessed some unintended consequences from the HRRP. This paper discusses ten things that are important to know about readmissions.

Provider data management must become a core competency for healthcare organizations, underpinning a multitude of critical processes to boost care quality, admissions, revenues, and patient and provider satisfaction.

Learn how medical pro providers have begun to take a closer look at hospital readmissions that occur within 30 days of discharge, from HealthStream.

Service recovery in healthcare is the process of making things right after something has gone wrong with the healthcare experience. Learn more from HealthStream.

In this paper, we look at the role compensation can play in supporting employee retention and suggest ways healthcare organizations can use a strong compensation strategy to reduce employee turnover.

In this article, we ask several important questions about care transitions and how they can lead to unnecessary hospital readmissions. They include (1) What makes care transition points so difficult and (2) Why are the “hand-offs” prone to issues? Several points of vulnerability and solutions are addressed.