Now more than ever, healthcare professionals and everyone supporting them in the industry need to work to break down any barriers to care. One way many organizations are making an effort to meet more patients’ needs is to focus on cultural competence.

Competence lies at the heart of any talent management effort in healthcare. Competency is a cornerstone on which a successful healthcare organization is built.

Physicians looking to deliver a superior patient experience must take the time to evaluate how they communicate and commit to practicing new ways of speaking to patients.

Registered Nurse Nicole Kraut shares her experiences with HealthStream and how she believes effective communication is most important during patient interactions.

Artificial intelligence clearly has the potential to drive meaningful change at numerous points along the healthcare continuum. The most effective deployments of AI in the healthcare space will augment human capabilities, not replace them.

Medical billing is complicated for trained professionals, so why do providers expect patients to understand it without a little help and coaching?