Empower medical assistants to deliver exceptional care
Equip your medical assistants with the skills they need to thrive. Through evidence-based training and interactive patient scenarios, the MAO program ensures readiness for real-world clinical challenges.
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Unlock better outcomes with skilled medical assistants
The MAO program empowers your team to achieve clinical excellence, reduce errors, and enhance patient satisfaction.
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Comprehensive features built for success
From realistic clinical scenarios to automated checklist tracking, MAO covers everything your organization needs for medical assisant training.
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Prepare medical assistants for patient encounters using scenario-based modules focused on clinical decision-making.
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Leverage 29+ competency checklists, assigned automatically to streamline orientation programs.
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Offer professional development opportunities with AAMA-certified training for ongoing skill enhancement.
Evaluate progress and competency using built-in assessments for core clinical functions.
Designed for excellence, built for all settings
From busy clinics to specialized care facilities, MAO builds better patient outcomes by empowering medical assistants.
Healthcare Admins
Enhance workforce readiness and reduce vacancy rates.
Clinical Educators
Provide evidence-based resources and assessments.
Ambulatory Clinics
Equip staff with comprehensive onboarding tools.
Medical Assistants
Embark on your career with confidence and skill.
We’re here every step of the way
Our goal is to provide an unparalleled experience for our customers. From dedicated onboarding teams to ongoing support and product updates, we’re committed to your success.
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Customer Support
HealthStream offers Customer Service Support 877-301-HSTM(4786) or customer.service@healthstream.com from 7 a.m. - 7 p.m. CST (holidays excluded).
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HealthStream User Groups (HUGs)
As the platform trusted by more than 70% of U.S. healthcare organizations, our quarterly HUGs connect you with your peers.
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HealthStream Community
The award-winning HealthStream Community provides unprecedented access to product documentation, live webinars, and peer support.
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By opting in, you’ll receive a detailed monthly update with helpful tips and new information.
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We’re here for you, with specialized, product-specific support from a HealthStream Success Manager to help guide your journey to adoption.
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Gain access to educational resources 24/7, including self-paced micro-learning libraries to enhance initial and ongoing product training and save time.
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Take the next step
Access actionable insights and tools designed to support your goals. Download this essential resource to unlock strategies, improve performance, and drive meaningful results for your team.
Increase your impact
Combine the MAO program with other HealthStream products for a comprehensive approach to workforce efficiency and education.
Built for medical assistants—powered by hStream
Bring it all together with seamless access to the largest healthcare content marketplace, exclusive applications, specialized tools, and significant subscriber discounts.
Frequently Asked Questions
What skills does MAO cover?
MAO covers patient intake, infection control, medication safety, and 29+ clinical competencies.
Who is the training suited for?
MAO is designed for medical assistants across all care settings.
Explore more
Preparing for the Surge in Onboarding Medical Assistants
The job of Medical Assistant is and is likely to continue to be one of the fastest-growing jobs in the U.S. As healthcare organizations find new ways to incorporate Medical Assistants into their organization to address staff shortages, it is important to find efficient and cost-effective ways to safely incorporate them into staffing solutions. That begins with Medical Assistant Orientation to help ensure that Medical Assistants in your organization are providing safe, consistent and high-quality care.
Trends in Onboarding and Orientation - Solutions to Make it Safe and Efficient
HealthStream can help evaluate your organization's existing orientation and onboarding process and develop strategies to more efficiently manage the experience-complexity gap for new and transitioning nurses without sacrificing quality or safety.
Elevate medical assistants through evidence-based orientation
Whether you're looking for more information or ready to implement MAO, our team is here to help.