Webinar45 min

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September 3rd, 2025 | 11:15AM CT

Let’s Talk: AI, Training, and the Future of Revenue Cycle

As artificial intelligence continues to transform healthcare operations, revenue cycle leaders face a new question: will training requirements decrease, increase, or simply evolve? 

Join us for a 45-minute webinar exploring how the rise of AI in RCM reinforces the importance of staff education and development. During this session, Michael Waluk, Vice President of Data Intelligence at FinThrive, Beth Ottinger, Vice President of Product Management Education at FinThrive, and Susan Gurzynski-Wells, Director of Product Management at HealthStream will share practical insights on: 

  • Leveraging AI to support RCM education and staff engagement 
  • Navigating an industry push for teams to develop new strengths and skills  
  • Staying competitive as AI accelerates change across the revenue cycle 

Whether you're building new capabilities or preparing your workforce for the future, this discussion will help you approach the evolving RCM landscape with clarity and confidence. 


Presenters

Michael Waluk
Vice President of Data Intelligence, FinThrive

 

Beth Ottinger, BSN, CCS, CPC, ICD‑10 CM/PCS Trainer, PMC‑III, RN
Vice President of Product Management Education, FinThrive

 

Susan Gurzynski-Wells, MS, RHIA
Director of Product Management, HealthStream


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