Solutions

Solutions powered by SVG logo for hStream platform.
Learn More.
Frame 586 (1)

Quality Manager formerly known as abaqis®

Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.

Learn More

NEW TO THE STORE

hStream Content Marketplace

Connecting you to the Best Content. Access to 75 Partners and 35,000+ Courses in our Industry-Leading Marketplace. Streamline content purchasing, updates, hosting, and connectivity for your organizational needs

NurseGrid Learn

Online store for Clinical Learners. Individual CE Credit and industry products for Clinical Learners are now available through NurseGrid Learn (Beta). Explore our robust collection of courses that provides an unparalleled level of flexibility and choice.

Practitioner Courses

Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online, high-quality and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.

LATEST & POPULAR

REPORT

2024 Annual Report on Medical Staff Credentialing
On-Demand Webinar

State of the Industry: What’s Next for Healthcare Quality & Safety in 2024?
BLOG

Summer 2024's Top Choice in Healthcare Credentialing: CredentialStream
BLOG

HealthStream Executive Briefing: CMS Minimum Staffing Standards: What You Need to Know
BLOG

The Impact of Human Connection: The LGBTQ+ Healthcare Community
Webinar

Clinical Placement for the Future of Healthcare: myClinicalExchange Discussion with CommonSpirit Mt Region and UW Health

< HealthStream Resources

blog

Landing Page-2.22 Webinar

6 Successful Ways to Enhance Growth Pathways for Healthcare Revenue Cycle Staff

June 7, 2024
June 7, 2024

Implementing effective revenue cycle education programs is essential to the financial health of every healthcare organization. The revenue cycle begins when an appointment is made and ends when all claims and payments have been made, but healthcare revenue cycle management (RCM) is nowhere near as simple or as straightforward as it seems. Healthcare organizations need a reimbursement strategy that includes effective and engaging education for RCM staff from subject matter experts.

HealthStream’s Growth Pathways offers targeted learning opportunities specifically designed for cross-training, career advancement (laddering), and onboarding new RCM staff. Growth Pathways ensures that RCM staff are equipped with the right knowledge and skills at each stage of their RCM journey.

Enhance RCM Growth Pathways

Homegrown programs for RCM education are not the most effective or efficient solution. Rapidly changing regulations and changes in how healthcare services are reimbursed make a trusted educational partner a necessity. When evaluating the RCM education your organization is providing to staff, you may want to remember 6 RCM education essentials.

  1. Skill-Building Certifications:  Help your staff to pursue industry-recognized certifications relevant to RCM through Growth Pathways.  These credentials will not only enhance your team’s skillsets but also demonstrate the organization’s commitment to professional development while strengthening credibility within the organization and with employees.
  2. Growth Recognition:  With Growth Pathways employees can earn badges when they complete training modules and achieve key educational milestones.  Badges serve as a tangible representation of progress and expertise, fostering a sense of accomplishment with the employee and demonstrating the organizational commitment to a culture of lifelong learning.
  3. Staff Collaboration Fosters Growth:  Growth Pathways is not just about individual development. The program encourages knowledge sharing and collaboration among staff which promotes overall team growth and a supportive learning environment. It can also contribute to staff retention and engagement.
  4. Empowering Career Choices:  Career ladders and educational opportunities are essential to improving staff retention and engagement, and ultimately reducing denials and improving bottom-line performance. Your staff will find it easy to explore additional career paths thanks to Growth Pathways. The program provides guidance and resources to help identify your team’s interests and map out a successful progression within the healthcare revenue cycle education solution.
  5. Rotation Programs:  Programs that support rotation opportunities help staff experience different aspects of RCM and builds staff confidence. Rotation programs will expose them to diverse workflows, expand their knowledge base, and help them identify potential career paths within RCM. It will also lead to a deeper overall understanding of RCM and to improved teamwork, efficiency and effectiveness.
  6. Leadership Development Programs:  Invest in training programs that equip RCM staff with leadership skills. Strong RCM education should empower the next generation of leaders with tools that will equip them to take on leadership roles, improve communication, and contribute strategically to the RCM department and to the organization.

HealthStream’s revenue cycle training program can support your organization’s efforts to empower your RCM team with the right knowledge to support a healthier bottom line.

Investing in these strategies reflects a commitment to both employee development and organizational success. By creating an environment where continuous learning is prioritized, healthcare organizations not only enhance the skills and satisfaction of their workforce but also improve overall efficiency, financial performance, and quality of care.

 

Request Demo