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HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
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View All ProductsUnlocking the full potential of clinicians goes beyond aspiration – it’s a commitment we embody. Our competency development solutions help personalize learning for every clinician so you can confidently bridge the gap between theory and practice for your nurse residents while meeting the unique development needs of your seasoned clinician.
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View All ProductsAddress staffing challenges, standardize orientation and onboarding, and deliver an effective training program for your team to easily achieve and maintain certification with our critical, emergency, and acute care solutions.
View All ProductsWe understand the critical importance of earning and maintaining your patients' trust in the delivery of exceptional sedation and surgical outcomes. As a premier provider of healthcare education, we are committed to empowering you in promoting safer, more successful outcomes for each and every patient, without exception.
View All ProductsOur solutions are meticulously designed to cater to the diverse needs of patients, healthcare professionals, and organizations. Within this innovative framework, we have curated specialized subsets of solutions aimed at addressing the ever-evolving challenges faced by individuals dealing with illnesses or chronic conditions.
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Learn MoreThis blog Is taken from a recent HealthStream webinar entitled "jane, Accelerating Competency Development with AI." The webinar was moderated by Jill Lamle, Campaign Marketing Manager for Competency and featured:
After engaging many clinical leaders and educators across the country, HealthStream deployed a multi-year investment in the design of a patented, evidence-based competency development system. More than ever, objective evaluation and standardization are critical to ensure safe care delivery. The results of this process will allow leaders to leverage technology to assess and improve both clinical knowledge and judgement
Aldrich began by sharing the current state of competency in the post-pandemic healthcare environment and the importance of evolving competency solutions even as learners themselves continue to evolve. She cited a recent study that found that up to 65% of adverse patient events could have been prevented if nurses had made better decisions. This finding highlights the importance of, not just knowledge, but skills and clinical judgement.
The same study found that less than 20% of employers believe that their new hires have the clinical judgement skills required to make safe and effective decisions.
However, putting everyone on the same learning path is not the best solution even though, until now, it has been extremely difficult to personalize a learner’s educational journey to ensure both patient safety and learner satisfaction. Aldrich also pointed out that the current staffing situation in healthcare means that whatever time is spent on education must be purposeful and able to remediate gaps in knowledge and judgement.
Aldrich went on to describe the three elements of developing competency and the role of AI in supporting that development.
Assessing knowledge, evaluating and developing skills and clinical judgement is challenging, but technology offers a safe, effective and efficient means to improve the processes for all three elements of competency development. Aldrich, who is on the Board of the American Nurse Association Innovation Council shared that in addition to the staffing issues, the council is also looking at the well-being of the healthcare workforce. Attracting and retaining nurses has never been more important, and technology and automation can help.
jane is a resource that combines knowledge assessments, critical thinking assessments and an extensive CE library to support learners with an individualized learning program. As jane was in development, developers noticed a discrepancy between clinical knowledge and clinical judgement scores. The average score for knowledge assessments was 72% while the score for clinical judgement trailed significantly at 57%. The significantly lower scores in clinical judgement can help inform where educators put their attention and resources for improvement.
As clinical judgement and safety are so closely correlated, Aldrich pointed out that it is important to not burden clinicians with outdated educational models. Rather, leaders should consider more effective and positive ways in which to improve performance and to measure, monitor and evolve the ways in which we build competency.
An understanding of the modern learner is essential to competency development. Benns shared some of their characteristics. Modern learners are:
Benns shared that these characteristics mean that individualization, debriefing and self-reflection need to be the new cornerstones for learning management. Technology enables learners to practice their skills and their judgement with tools like AI, bots and simulation environments. These kinds of technologies enable educators to capture the results of those interactions, measure results and recommend the educational path to improvement. AI helps to eliminate some non-critical tasks and helps to focus on what is essential to improvement.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsStandardize policy and procedure management with an automated, customized, and centralized system.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsHealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.
View All ReimbursementStreamline the revenue cycle management process and protect your bottom line with expert-backed education.
View All ProductsExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsUnlocking the full potential of clinicians goes beyond aspiration – it’s a commitment we embody. Our competency development solutions help personalize learning for every clinician so you can confidently bridge the gap between theory and practice for your nurse residents while meeting the unique development needs of your seasoned clinician.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing challenges, standardize orientation and onboarding, and deliver an effective training program for your team to easily achieve and maintain certification with our critical, emergency, and acute care solutions.
View All ProductsWe understand the critical importance of earning and maintaining your patients' trust in the delivery of exceptional sedation and surgical outcomes. As a premier provider of healthcare education, we are committed to empowering you in promoting safer, more successful outcomes for each and every patient, without exception.
View All ProductsOur solutions are meticulously designed to cater to the diverse needs of patients, healthcare professionals, and organizations. Within this innovative framework, we have curated specialized subsets of solutions aimed at addressing the ever-evolving challenges faced by individuals dealing with illnesses or chronic conditions.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validate health outcomes and support provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All Products