HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsStop wasting money on RCM issues. Learn how to Provide your team with expert-led revenue cycle training to help them reduce denied claims, reimbursement mistakes, and more.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsTackle all the challenges of provider directory management within a health plan with a single solution tailored to your specific needs.
View All ProductsOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreMany healthcare organizations make a big deal about increasing the diversity of their workforces. One reason is that the advantages are easy to see. According to The New England Journal of Medicine (NEJM), “A review of studies related to diversity in health care showed positive associations between diversity, quality, and financial performance. For example, patients generally fare better when cared for by more diverse teams, and improvements to innovation, team communications, risk assessment, and financial performance are associated with increased diversity.”
The blog Diversity Nursing offers that “There are clear benefits of promoting diversity in the C-suite and encouraging stronger representation from groups that have long been underrepresented in executive roles. Not only do patients benefit from having advocates who represent the full spectrum of the community, but it also makes good business sense.” One important reason is that “Having a variety of opinions and perspectives among top leadership ranks leads to deeper discussions, more thoughtful and intentional strategies, and better decision-making. That, in turn, improves operational performance.” Likewise, “Diversity can be a competitive advance in recruiting, hiring, and retaining quality nurses, physicians and other healthcare professionals, including leaders. Like patient engagement, the engagement of team members and leaders is crucial to recruitment and retention, so diversity should be an important consideration to make all feel welcome.” However, just because diversity is the goal, it still is not that easy to make happen, especially at upper levels of an organization.
Diversity Nursing also tells readers that “A survey by the American Hospital Association’s Institute for Diversity in Healthcare Management found that while minorities represented 32% of patients in hospitals, they comprised only 14% of hospital board members, 11% of executive leadership, and 19% of mid-level and first-level managers. On gender, despite a healthcare workforce that is 80% female, women occupy approximately 25% of hospital CEO positions. Representation by women of color is in the single digits.”
In its policy statement on “Increasing and Sustaining Racial/Ethnic Diversity in Healthcare Leadership,” The American Council of Healthcare Executives (ACHE) encourages that organizations and their executives work to address these issues with measures in the areas of:
In addition, the group states that “Improving the representation and equitable treatment of racial and ethnic diversity in healthcare leadership requires significant social change, and ACHE advocates adopting a wide variety of approaches to accomplish it.” And important addition to the efforts above is training, especially about the pervasive problem of unconscious bias in healthcare and the need to support a more socially conscious care workforce.
The NEJM article linked above tells us that “A review of studies related to diversity in health care showed positive associations between diversity, quality, and financial performance. For example, patients generally fare better when cared for by more diverse teams, and improvements to innovation, team communications, risk assessment, and financial performance are associated with increased diversity.” Also, “Patients and health care providers need to see women doctors and doctors of color leading other doctors. To minimize imposter syndrome and feelings of inadequacy experienced by young health care professionals of color and women, organizations should start early in grooming, supporting, guiding, and helping to set them up for positions of leadership.”
In addition, Harvard Medical School reminds readers about the strong benefits of increased diversity across the healthcare workforce. They write, “Increased representation by Black, Indigenous, and People of Color (BIPOC) within the healthcare workforce allows for improved understanding of challenges that exist for myriads of patients, as well as contributes to more inclusive policies, interventions, and programs. Though the majority of the current healthcare workforce is white, it’s critical we strive for change in order to create more culturally mindful solutions for those across various racial and ethnic minority groups.” We are also reminded that the U.S. Department of Health and Human Services (HHS) Office of Minority Health identifies the following benefits of a diverse healthcare workforce:
A workforce and organization that understands the importance of recognizing unconscious bias, diversity in the workplace, cultural competence, and health literacy not only improves peer-to-peer and caregiver-to-patient relationships, but also has the power to influence your organization’s culture, place in your community, and bottom line. Explore HealthStream solutions that support workforce diversity and inclusion.
HealthStream’s learning management system and healthcare training solutions support medical training initiatives and allow for the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validate health outcomes and support provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
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