This blog is from a recent HealthStream webinar titled “Goodbye, Binders! The Better Checklist Experience.” The webinar was moderated by HealthStream’s Jill Terry, Product Marketing Manager, Clinical Staff Development and featured Karen Sutton, Senior Solution Executive, Clinical Staff Development.
Supporting nurses and other staff with organizational processes is important. It is an essential step to building confidence in clinical quality and skills and can help eliminate variations in practice. However, actually executing on that support can be challenging. HealthStream has combined technology and automation in a solution that can help by eliminating paper-based systems such as binders and help your organization move to a system in which staff and leaders can have real confidence.
Over the past 30 years, HealthStream has been able to offer solutions in a variety of areas including resuscitation, quality and compliance, and clinical development. Recently, HealthStream has expanded their services to be able to offer scheduling and capacity management through the acquisition of organizations such as Nurse Grid, SkillSoft and Shift Wizard. These solutions offer organizations the benefit of reducing administrative work, as well as costs in addition to offering easy access to data.
The process for documenting the professional journey from novice to expert for clinicians is complex, and it can quickly become unmanageable for those organizations that are choosing to use paper and binders for this purpose. Preparing for a survey typically means hours of time spent updating and photo-copying employee records. The process is costly and cumbersome, but even more worrisome – the process is error-prone. In addition, paper can be damaged or become lost, making audits a nerve-wracking experience.
Sutton emphasized that “HealthStream’s Checklist can help organizations standardize the entire writing and updating process while minimizing risk by having up-to-date information for every employee and every process.” Sutton also shared that because the system is customizable, organizations can literally do anything that they had previously been doing on paper.
HealthStream’s Checklist can help your organization to:
“Checklist also supports the validation of competency measures, which makes validation and documentation for regulatory agencies easier and much more efficient,” said Sutton.
The process for standardizing and documenting complex processes in a healthcare organization is essential, but an accurate and efficient means of accomplishing this has been elusive. Checklist can improve outcomes by ensuring standardized processes, which results in consistent, high-quality care for patients.
Sutton shared that Kettering Health Network, an Ohio non-profit network of 8 acute care hospitals and 120 outpatient facilities, had experienced an increasing number of central line-associated bloodstream infections (CLABSIs). The number had actually doubled in one year resulting in the formation of a task force and numerous performance-improvement activities. “The task force was able to leverage Checklist and the HealthStream Learning Center to educate staff and ensure consistent practice across thousands of clinicians and multiple locations,” said Sutton. She went on to share that they were able to use Checklist to standardize nursing care and validate competency through the easy-to-use mobile app. These activities resulted in a dramatic 90% decrease in CLABSIs over a 16-month period.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.View All Learning & Performance
When you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.View All Quality & Compliance
Fulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.View All Products
HealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.View All Reimbursement
Improve the preparedness of your staff, increase survival rates, and cut costs with the advanced resuscitation training services from HealthStream.View All Resuscitation
Expand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.View All Clinical Development
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.View All Products
Delivers everything you need to request, gather, and validate information about a provider to create a single source of truth for downstream processes.View All Credentialing
Make sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.View All Scheduling & Capacity Management