HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsDeliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All ProductsStop wasting money on RCM issues. Learn how to Provide your team with expert-led revenue cycle training to help them reduce denied claims, reimbursement mistakes, and more.
View All ProductsLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsTackle all the challenges of provider directory management within a health plan with a single solution tailored to your specific needs.
View All ProductsOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsFinally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
View All ProductsMitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.
Learn MoreDiversity, equity and inclusion training is a regulatory requirement, but it needs a different approach than most other regulatory requirements. Managing DEI requires more than just a “check the box” approach to bring about and maintain meaningful change. Meeting and exceeding those requirements will necessitate a program that provides the structure, content, support and measurement for real change.
In the 1960s there were two statutes that revolutionized employment practices – the Equal Pay and the Civil Rights Acts. The acts sought protection from ethnic and gender-based inequalities in salaries, hiring practices and advancement opportunities. Initially, little changed in gender-based pay gaps and other measures, but protected groups now had recourse in pursuing litigation related to employment inequity. It is only recently that organizations have begun to understand the importance of creating a culture to support these and other initiatives, to meet requirements, create sustainable compliance, and really embrace the spirit of this legislation.
By now, it is hard to imagine a leader that is unfamiliar with the Peter Drucker quote – “Culture eats strategy for breakfast.” Most healthcare leaders can readily give an example of how the culture of their organization determined the success, failure or effectiveness of a particular strategy. There are a lot of moving parts in an effective DEI program which further complicates the development and deployment of these programs. Leaders need to address diversity, equity, inclusion, psychological safety, burnout, stress and other mental wellness issues as it is a critical component of their compliance program. It is also essential to retention. So, what can leaders do to build an award-winning culture that truly nurtures a care-forward environment that builds equity, diversity, and inclusivity?
At the heart of every well-executed, sustainable compliance initiative is a leadership team that is committed to building a culture that can sustain compliance. Leaders will need to be prepared to demonstrate both an organizational commitment to compliance as well as a personal commitment to the issue. Leaders set the tone for the entire organization on this and other initiatives. Leading by example is the best strategy for any initiative. Simply telling employees what they need to do is insufficient. Most of us can remember an inspiring or engaging leader. They likely led by example.
Leaders should plan regular communication on the issue of compliance and provide real examples of what compliance looks like – preferably from inside their own organizations. They also need to have an accountability program for themselves and the rest of the organization to demonstrate the importance of compliance and the consequences of non-compliance. It is also important to provide the right tools to support employees.
Professional development education can better prepare leaders to model these behaviors and develop clear programs for accountability. Engaging, interactive and industry-specific education is critical to the success of compliance efforts. Leaders should ensure that the education is ongoing in order to maintain the proper level of focus on the issues. It should also be updated on a regular basis to ensure that it accurately reflects current laws, regulatory requirements and best practices. HealthStream’s Leadership Development Program is dynamic. It is not simply content; it grows and changes as the needs of your organization and the healthcare industry grow and change.
There are a number of mission-critical issues facing healthcare organizations in the post-pandemic world, but perhaps none is more pressing than recruitment and retention. Culture contributes directly to retention and the pandemic has put increased pressure on leaders to create the kind of culture that embraces, not just compliance, but a truly safe and welcoming environment. Additionally, leaders need to be able to demonstrate that the organization understands the importance of work-life balance and, more importantly, they need to support it with policies and resources.
Mental wellness matters and it is critical in the healthcare workplace. In a recent HealthStream webinar, Deryk Van Brunt, DrPH – CEO, CredibleMind stated that “The mental well-being of your organization is not an HR issue, it is a CEO issue.” In addition, addressing mental wellness requires a strategy to provide resources for employees, training leaders to recognize signs of distress and how to connect employees with wellness resources.
Creating an organizational culture that embraces health equity and belonging is an essential component of a culture of compliance. Addressing bias and embracing diversity, while promoting health equity has intrinsic value, but it also optimizes employee retention and enhances the organization’s reputation in the community. HealthStream’s Health Equity and Belonging solution can help your leaders feel confident that the organizational strategy for health equity and belonging is the right fit for the organization while helping to create meaningful change.
Promoting a safety-focused culture is an essential part of a compliance initiative. Improving safety, reducing errors, and improving the quality of patient care are essential to risk reduction and improved outcomes. HealthStream’s SafetyQ can do more than just meet regulatory requirements. It provides interesting, engaging, and up-to-date content that can educate your staff on the latest patient safety processes. It can help prevent medical errors and adverse events while improving both patient safety and satisfaction.
In addition, SafetyQ ensures organizational compliance with learning plans that are mapped to federal regulations such as OSHA and CMS’s Conditions of Participation. The content is delivered in micro-learning modules making it easy for employees to incorporate the education into their busy schedules, and more importantly, it improves knowledge retention.
The fluid nature of healthcare regulation makes compliance challenging. HealthStream’s ComplyQ can help mitigate risk and avoid the fines and penalties from violations by ensuring that your employees are compliant with the most recent federal regulations. It features adaptive learning which gives credit for knowledge, and engaging videos and infographics that create a more lively and engaging learning experience.
HealthStream’s learning management system and healthcare training solutions support medical training initiatives and allow for the best patient care.
View All Learning & PerformanceHealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All ProductsHealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All ProductsImprove care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All ProductsHealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All ProductsWhen you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.
View All Quality & ComplianceBe confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All ProductsDevelop next-level people for next-level care by prioritizing quality and safety improvements.
View All ProductsEstablish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All ProductsUtilize patient access solutions and advanced reimbursement solutions to manage clinical denials and improve your organization’s reimbursement strategy.
View All ReimbursementExpand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.
View All Clinical DevelopmentLearn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All ProductsOur competency development solutions personalize learning for clinicians to bridge the gap between theory and practice for your nurse residents.
View All ProductsEnhance maternal & child nursing care with solutions focused on improving the quality of care for mothers, infants, and children.
View All ProductsAddress staffing orientation challenges to easily achieve and maintain certification with our emergency and acute care training solutions.
View All ProductsAs a premier provider of healthcare education, we are committed to promoting safer, more successful surgical and sedation outcomes for each and every patient.
View All ProductsOur solutions are designed to cater to the needs of patients, healthcare professionals, and organizations dealing with illnesses or chronic conditions.
View All ProductsMake sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.
View All SchedulingHealthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All ProductsComprehensive, industry-leading provider onboarding and credentialing software that validate health outcomes and support provider assessment.
View All CredentialingOur affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All ProductsIntegrate with Epic to validate and add new providers directly to your provider master file.
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