As hospitals take on more at-risk contracts in the value-based payment era, it is increasingly important that financial officers understand how the health status of contracted populations is calculated in those contracts. Appropriately documenting and coding a patient’s full illness burden is essential to the financial health of hospitals.
Predicting Cost of Care and Stratifying Risk: HCCs
Medicare and Medicare Advantage plans use HCCs (hierarchical condition categories) to quantify the illness burden of each patient and to estimate the annual cost of providing care for that patient. Examples of HCCs are congestive heart failure, COPD, chronic kidney disease, and ischemic or unspecified stroke.
HCCs are weighted using a risk adjustment factor (RAF) based on the complexity of the patient’s disease, along with demographic factors such as age, gender, and patient domicile (living at home or a skilled nursing facility, for example). These RAF scores, similar in theory to a DRG relative weight, are calculated annually based on 12 months of documented diagnostic coding history.
Aggregating scores across a contracted population projects the fixed revenue associated with that population. According to a 3M claims analysis of patient encounters in an integrated delivery system, approximately 80% occur in physician offices and clinics, so HCC capture most often falls to office-based physicians than to physicians providing care in hospitals.
Financial Impact of Under-Coding
When patient conditions do not make it into the EHR, whether due to poor clinical documentation or more than a 12-month gap between patient encounters, the financial impact can be disastrous. If the provider fails to document HCCs or coexisting disease conditions, the RAF score will be lower than it should be, resulting in lower capitated payments.
Consider the example of a 76-year-old patient named Doris who lives at home with her daughter and manages multiple chronic conditions. in 2015, Doris’s primary care physician and cardiologist documented a total of six diagnoses:
When added together with a demographic score and two HCC interaction scores, Doris’s 2015 risk adjustment factor was 2.998. Multiplied by a typical baseline PMPM payment of $800, the individual monthly payment for this patient came to $2398.
By contrast, in 2016, Doris saw her primary care physician only once and did not see her cardiologist. The primary care physician documented three diagnoses:
Doris’s 2016 RAF was 0.901 and the monthly individual patient payment for Doris came to $720.80. In short, the MA plan would be paid $1678 less per month for Doris in 2016 than 2015, amounting to a huge difference in the annual payment of more than $20,000.
Consequences of Errors and Over-Reporting
In contrast, over-reporting HCCs and risk will earn scrutiny by auditors from CMS and other health plans. The most recently reported CMS risk-adjustment data validation audits (based on CY2014 payments) identified $14.4 billion or 8.3% in improper payments to part C supplemental plans.
The 10 HCCs with the highest rate of errors in 2014 were:
CMS audits are here to stay, and it’s only a matter of time before Medicare Advantage plans start conducting their own audits of providers to claw back overpayments. Clearly, clinical documentation improvement (CDI) is essential to financial health in the age of value-based payments. To learn more about CDI resources available from nThrive and HealthStream’s Revenue Cycle solutions, visit https://www.healthstream.com/solution/revenue-cycle/medical-coding.
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.View All Learning & Performance
When you enact HealthStream's quality compliance solutions, you can do so with the confidence your healthcare organization will meet all standards of care.View All Quality & Compliance
Fulfill compliance requirements with a variety of programs and courseware designed to address critical regulatory requirements as well as educate staff to recognize and mitigate risks.View All Products
HealthStream offers professional training and education on how to best optimize your reimbursement process within your healthcare organization.View All Reimbursement
Improve the preparedness of your staff, increase survival rates, and cut costs with the advanced resuscitation training services from HealthStream.View All Resuscitation
Expand the decision-making skills and effectiveness of your healthcare workforce with HealthStream's clinical development programs and services.View All Clinical Development
Delivers everything you need to request, gather, and validate information about a provider to create a single source of truth for downstream processes.View All Credentialing
Make sure your healthcare staff can schedule out appointments and work schedules with ease using HealthStream's line of software solutions.View All Scheduling & Capacity Management