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Nine Guidelines for Successfully Investigating Sexual Harassment Claims

How an organization goes about investigating a claim of sexual harassment is extremely important and can lead to better outcomes when an incident occurs. Here are 9 suggestions for conducting successful harassment investigations.

Four Social Media Security Risks for Healthcare

Social media involves constantly changing security risks that hospitals need to be aware of, according to Tom Pendergast, Ph.D., Chief Strategist at MediaPRO, an e-learning development company.

From Compensation to Retention: Five Articles About Talent Management in Healthcare

HealthStream believes that the people who work in healthcare are key to improving outcomes. These five articles represent some of our recent thought leadership about healthcare talent management.

Harvey, Irma, and Las Vegas: Disaster Lessons for Healthcare

In the fall of 2017, health systems dealt with natural disasters or mass casualty events one after another. This eBook features local ED Medical Directors in Southeast Florida, Houston, and Las Vegas, with tremendous stories about working around-the-clock to care for multitudes of patients.

Why Nurse Residency Accreditation Is Important and a Few of Its Many Benefits

Get insight on the what, why, and how of ANCC nurse residency accreditation and learn how CHRISTUS Southeast Texas - St. Elizabeth benefited from achieving ANCC accreditation, using HealthStream's Nurse Residency Pathway.

The Benefits of Interactive Learning for Healthcare: Achievement and Understanding

Interactive learning has proven to improve overall student achievement of learning goals. Transforming classroom experiences from lecture to interaction learning also deepens the understanding of complex concepts.

Three Webinars Focused on Healthcare Revenue Cycle Management

Here are links to three recorded HealthStream webinars about solutions to common challenges in healthcare revenue cycle management.

Pay Attention to Compensation Strategy

Compensation is key to achieving critical business outcomes: engagement, retention, and increased performance. It pays to have more frequent conversations around compensation, as well as actual compensation increase that occurs outside the annual review process.

Creating a Sexual Harassment Prevention Program: Best Practices

Given the national climate and the widespread impact of the #metoo movement, creating a sexual harassment prevention program has never been as important as at this moment. Here are some best practices for a harassment prevention program initiative.

With Maternal Mortality Rates on the Rise, OB Risk Must be a Priority: Article Excerpt

More than 700 American women die annually as a result of pregnancy or delivery complications, the highest rate by far among developed countries. Also, along with Afghanistan and Sudan the US is one of three countries in the world where the rate is rising instead of falling.

Ensuring High Quality CPR Across the Care Continuum: Article Excerpt

While the survival rates for sudden in-hospital cardiac arrest are relatively low—just 23%, the rate gets even worse outside of a hospital, where resuscitation success estimates range from just 2 to 11%. Resuscitation quality and success needs to improve across the care continuum.

Why Revenue Cycle Management Needs to Focus on Patient Access Staff

Patient access is the gateway not only to your system but also to your revenue cycle; the importance of our colleagues who are sitting at the front desks, who are taking scheduling calls, increases exponentially.

Six Reasons Why Sexual Harassment Workplace Training Is More Important Than Ever

As part of a recent HCCS webinar, business and employment law attorney Jennifer Kearns examines six of the complicated issues involved in sexual harassment training.

Five Webinars Focused on Clinical Development Best Practices

Solving big problems in healthcare, like those common in nurse residency programs, nurse onboarding, and clinical leadership development, is a principle enshrined in our corporate constitution. Here are links to recorded HealthStream webinars about improving outcomes by solving clinical development problems.

Preventing Claims Denials to Improve Healthcare Revenue Cycle Management

Up to 25% of claims are denied, according to research from the Government Accountability Office. If healthcare professionals do not watch claims closely, it is likely they will be unable to determine when an error or coding issue has led to the denial.