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Lessons Learned: Healthcare Best Practices for Disaster Preparedness

We recently spoke with multiple TeamHealth administrators and physicians who worked tirelessly to care for patients before, during, and after hurricanes Harvey and Irma. Here, they offer some suggestions for disaster preparation and response.

The Real Focus of Healthcare Is Moving Outside the Hospital to Outpatient Care

The move to outpatient dominance requires that leaders adopt a new mindset when thinking about how healthcare is delivered. Following are several trends that may help advance your thinking and inform decision-making in your organization.

Biometrics: Patient Identification is Only the Beginning

While most providers rely on registrars to initiate a search of the MPI to assure positive patient identification, biometric scanning technology exists that can provide a more reliable and much faster approach.

Eight Reasons You Should Consider Changing Your Resuscitation Training Frequency

Recent research indicates that there are significant differences between the high quality CPR that can save a greater number of lives and our actual practice—the culprit may be the frequency with which we are refreshing the training of CPR providers.

‘Right-Sized Learning’ for Healthcare Blends Multiple Techniques for Maximum Benefit

‘Right-sized learning’ means creating an experience with the right amount of engagement and information to allow learners to retain information — and want more.

Use Employee Goal Setting and Performance Management in Your Efforts to Improve Healthcare Outcomes

Performance management and goal setting ensure that the right people at the right levels are equipped to achieve optimal outcomes. Explore and understand the value your human resources organization and processes can bring to any improvement initiatives in healthcare.

The New HCAHPS Pain Questions: Best Practices for Staff

Even though the new HCAHPS Pain Communication questions are already being asked of 2018 discharges, it’s not too late to help your staff understand the questions so that they are able to deliver the best possible patient experience.

Best Practices for Enhancing and Changing Healthcare Compliance Training Programs

We can transform compliance training to unite employees towards a common goal: preventing negligent acts on non-compliance if we promote enthusiasm around compliance with the constructive use of incentives like creative communication, rewards, recognition, and elevated status.

HealthStream’s Top 10 Healthcare Talent Management Blog Posts from 2017

Providers’ success at providing quality care is at risk when healthcare human resources processes are a challenge. These 10 HealthStream blog posts from 2017 demonstrate our commitment to solutions focused on improving talent management in healthcare.

How Identifying The ‘Why’ Improves Medical Education & Training

Continuing education in the healthcare arena must show the ‘why’ early on so that busy professionals will want to become, and stay, engaged.

Credentialing and Provider Enrollment: Improved Solutions Are Desired for 2018

Leaders are looking to optimize software solutions which provide methods to improve efficient communication and required payer ongoing verifications, as well as integration with the Council for Accountable Quality Healthcare (CAQH), State Medicaid, and Medicare enrollment.

Common Threats to Healthcare—Prepare Your Workforce to Solve Them

Healthcare faces threats from many directions, including cyber-attacks, devastating natural disasters, and the opioid crisis. We have assembled the following resources for healthcare leaders researching ways to overcome their challenges.

Advice for Non-Acute Service Providers: Focus on Staff Competency and Education

Harris predicts that value-based purchasing will drive some significant changes in the post-acute and non-acute markets. First, she points to the growing importance of employees.

HealthStream’s Top 10 Patient Experience Blog Posts from 2017

Providers’ success at providing quality care is at risk when healthcare organizations are challenged by patient experience. These 15 HealthStream blog posts from 2017 demonstrate our commitment to solutions focused on improving the patient experience.

Four Factors Contributing to High Turnover in Healthcare

While seeking to address the issue of healthcare staff turnover, it is imperative to identify exactly the factors contributing to this phenomenon. Various qualitative studies worldwide have surveyed some common reasons for staff turnover in hospitals.