To create a culture of compliance, employees have to understand why the compliance training assigned to them is necessary and important. The goal is to create a culture with a sense of shared responsibility where employees feel, “We're all in the same boat regardless of our position.”

One of the keys to retaining new nurses is increasing their confidence. The HealthStream Nurse Confidence Survey, the only validated survey instrument of its kind, is the cornerstone of our effort to measure and strengthen new nurses’ confidence.

Task To Touch, a new HealthStream courseware partner, is focused on helping clinicians understand how to adopt specific skills that enhance the patient experience in the healthcare setting.

Lifelong learning offers individuals the opportunity to keep their knowledge and skills current through their working tenure. Here we examine how lifelong learning might apply to three healthcare professionals at different stages in their careers.

Healthcare organizations need a formal process to train patient access staff to understand how to handle important patient financial issues. Mission Health recently developed a patient Patient access Access education program that improved departmental and revenue cycle performance.

Missed diagnoses may not always occur on the grand scale of not identifying Ebola; however, they do occur and they can be just as impactful.