While much of healthcare is in flux, the importance of helping patients to understand their financial responsibilities remains constant. Effective communication strategies and processes remain the best way to optimize revenue cycle and collections.

Teaching a clinical judgment competency for nursing students and new nurses is far more effective if you use an overall process that is systematic and formalized. Caputi offers five useful steps to teach individual clinical judgment competencies

Social media involves constantly changing security risks that hospitals need to be aware of, according to Tom Pendergast, Ph.D., Chief Strategist at MediaPRO, an e-learning development company.

James Paturas details the four core elements required of a CMS Emergency Preparedness Program—risk assessment and planning, policies and procedures, communication plan, and training and testing.

Leader rounds should not be done merely as a way to follow protocol; they should be done with a purpose. Leaders should perform rounds to collect actionable information from patients and staff and to promote a “people-centered” culture across the organization.

HCCS has helped us propel our compliance training and other online education programs into the 21st century,” Kay says. “I’ve seen enough of the other courses to know that if you do compliance training online, HCCS does it better than anyone else.”