James Paturas details the four core elements required of a CMS Emergency Preparedness Program—risk assessment and planning, policies and procedures, communication plan, and training and testing.

Leader rounds should not be done merely as a way to follow protocol; they should be done with a purpose. Leaders should perform rounds to collect actionable information from patients and staff and to promote a “people-centered” culture across the organization.

HCCS has helped us propel our compliance training and other online education programs into the 21st century,” Kay says. “I’ve seen enough of the other courses to know that if you do compliance training online, HCCS does it better than anyone else.”

Turnover and retention are a growing problem for organizations across the continuum of care. Increased volume demands on our healthcare system mean that organizations cannot afford to waste time hiring the wrong people. Two of our partners, Assess Systems and NurseCompetency, help care organizations improve their hiring processes and identify and assess better potential candidates.

A good peer interview nursing team will deploy a series of questions designed to learn about a candidate’s mental, emotional and physical state, helping them find the best fit for their unique situation.

A good nursing leader has the ability to positively influence others because they lead by example. The standards and expectations set for their staff are the same they have set for themselves.