Now more than ever, healthcare professionals and everyone supporting them in the industry need to work to break down any barriers to care. One way many organizations are making an effort to meet more patients’ needs is to focus on cultural competence.
Given the wide range of religion practices across our national population, it is no wonder that healthcare providers and systems are often challenged by delivering care that meets and honors the religious needs of patients and their families.
To improve and sustain better clinical and business outcomes, healthcare organizations must improve their solutions for nurse scheduling. Here are some of the features an optimal nurse scheduling solution should have.
In addition to requiring a great deal of time and attention from nurse managers, inefficient scheduling processes can seriously impact nurses’ work environment and satisfaction. It is possible for healthcare organizations to adopt solutions that make the scheduling process work better for nurse managers.
Effective recognition occurs when an employee receives authentic feedback from a peer, manager and/or leader as to how his/her actions impacted team objectives or the organization’s purpose. Here are six reasons to prioritize employee recognition over rewards in healthcare.
Millennials make up the largest generation working in healthcare, and their numbers and predominance will only continue to grow. That’s why it is important for healthcare managers to learn how to make regular communication about performance work, specifically for millennials.
When a nurse scheduling solution fails to work smoothly, it isn’t just the frontline nurses who are affected. As the staff members responsible for creating and maintaining the master nursing schedule, nurse managers have some specific pain points that occur frequently.
There is no “one size fits all’ option for deciding who can receive in-home health care vs. moving to a care facility, but by exploring specific needs, costs and local option, a plan of action can be created.
Avalon Healthcare implemented Quality Manager across their 38-facilities in five states in advance of the move to the long-term care QIS Survey by CMS. As other organizations’ citations have increased under QIS to as many as 11, extra insight from using Quality Manager has enabled Avalon to decrease citations from 8 to around 5, on average.
The opioid crisis continues to rage across the United States, but all the news is not grim thanks to robust efforts around tightened access, education and treatment.
Effective healthcare leaders come in all shapes and sizes, and they are far from cookie-cutter people, so knowing what some common traits are is helpful when exploring what type of person will work best at a facility.
Medical billing is complicated for trained professionals, so why do providers expect patients to understand it without a little help and coaching?
Implementing Quality Manager helped Lorien Health Services gain a new patient-centered perspective on listening to residents and empowering them to make their own care decisions. Lorien ultimately transformed the organization’s approach to customer service across the multi-facility senior care services company.
QA System Helps Oregon Veterans’ Home Lebanon Earn Excellent Patient Satisfaction Scores
To illustrate the difficulty that a typical healthcare provider may encounter when planning annual required training, we offer the example of just one role in a single state—a respiratory therapist in Tennessee.
This blog post, an article excerpt, defines Conditions of Participation (CoPs) and why they were established, as well as why compliance with them is important.
Understand how to prevent the spread of the three most common blood-borne pathogens. Know the essential elements in the creation of a safety culture that will minimize the risks of exposure to blood borne pathogens for employees and patients.
The move toward value-based care may have us seeing home health care as a treatment option with even more benefits for patients and outcomes. Cost, clinical results and patient comfort may support providing higher levels of care at home.
HealthStream has introduced the Jane™, the first-ever AI-based competency assessment solution using a conversational format, to help quickly and accurately onboard both new and experienced nurses.
For the healthcare workforce, millennials should be top of mind. Already the largest generational group in the workforce, they'll soon be the majority of all employees, exceeding 50% next year. For retention success, technology and organizations with social responsibility efforts are two key areas requiring focus.