One of the keys to retaining new nurses is increasing their confidence. The HealthStream Nurse Confidence Survey, the only validated survey instrument of its kind, is the cornerstone of our effort to measure and strengthen new nurses’ confidence.

Lifelong learning offers individuals the opportunity to keep their knowledge and skills current through their working tenure. Here we examine how lifelong learning might apply to three healthcare professionals at different stages in their careers.

Healthcare organizations need a formal process to train patient access staff to understand how to handle important patient financial issues. Mission Health recently developed a patient Patient access Access education program that improved departmental and revenue cycle performance.

Missed diagnoses may not always occur on the grand scale of not identifying Ebola; however, they do occur and they can be just as impactful.

A preceptorship is a challenging role even for the experienced staff nurse. It is important to keep in mind that precepting requires a different set of skills that may or may not automatically be possessed by the preceptor.

What do MSPs have to say about what it takes to be a successful leader? Here is Part 2 of advice to medical staff leaders gathered during 30 years of work with healthcare organizations.

What do MSPs have to say about what it takes to be a successful leader? Here is Part 1 of advice to medical staff leaders gathered during 30 years of work with healthcare organizations.

One of the best ways a hospital can prepare new nurses for the rigors of their job and encourage their retention is by offering an advanced onboarding process that is anchored by a nurse preceptorship program.

The healthcare industry is changing how it educates and develops employees to meet varying learning demands and likely workforce shortages. Here we discuss developments in the near future of interactive learning in healthcare.

A successful preceptorship program offers a supportive environment in which nurses of all skill levels can become clinically competent and emotionally adjusted over a condensed time period. Here are three benefits of adopting such a program.

Timely Provider Privileging Information Is Important for Avoiding Scheduling and Audit Mishaps.

We’ve created this eBook filled with articles and best practices from thought leaders in the industry to help compliance officers navigate the ever-changing healthcare universe.

When managers receive a harassment complaint, how they respond is critical for avoiding even more difficult situations. In a recent webinar, business and employment law attorney Jennifer Kearns had advice for managers about how to respond to a harassment complaint.

Healthcare organizations benefit when their performance management systems align with organizational goals. Our recent Webinar discussed the payoff in terms of accountability, employee satisfaction, employee engagement, etc.

Social media involves constantly changing security risks that hospitals need to be aware of, according to Tom Pendergast, Ph.D., Chief Strategist at MediaPRO, an e-learning development company.

Interactive learning has proven to improve overall student achievement of learning goals. Transforming classroom experiences from lecture to interaction learning also deepens the understanding of complex concepts.

Here are links to three recorded HealthStream webinars about solutions to common challenges in healthcare revenue cycle management.

Compensation is key to achieving critical business outcomes: engagement, retention, and increased performance. It pays to have more frequent conversations around compensation, as well as actual compensation increase that occurs outside the annual review process.

Patient access is the gateway not only to your system but also to your revenue cycle; the importance of our colleagues who are sitting at the front desks, who are taking scheduling calls, increases exponentially.