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Penn Medicine at the University of Pennsylvania

The Penn Medicine MSO made a strategic decision to streamline and automate their processes. The credentialing review process — where an initial applicant or reappointment applicant is reviewed by the clinical department chairmen prior to presentation to the Credentials Committee — was an important part of that effort.

https://www.healthstream.com/resource/customer-stories/penn-medicine-at-the-university-of-pennsylvania
How Atlanticare Used EchoAccess for Their Physicans

Sandy hit with a vengeance. Our Access Center couldn’t get to the office. Worse, 19 AtlantiCare affiliated physician practices were closed, and their answering service was out of commission. Even their answering service emergency backup call center was down.

https://www.healthstream.com/resource/customer-stories/atlanticare
St. John Providence Health System (Michigan)

In 2010 the readmission rate for the health system was 25 percent. The Centers for Medicare & Medicaid Services (CMS) fined the health system $2.5 million. Reducing preventable readmissions became an immediate priority.

https://www.healthstream.com/resource/customer-stories/st.-john-providence-health-system-how-to-reduce-preventable-readmissions
How Credentials OnLine Successfully Worked with Echo

CredentialsOnLine performs primary source verification for over 25 different types of providers and organizations. The services provided are based on the client’s unique needs and specific requirements. Provider verifications performed by the CVO can include information such as Hospital Affiliations, Education, Malpractice Insurance, National Practitioner Databank, OIG, Professional References and more.

https://www.healthstream.com/resource/customer-stories/credentialsonline
Torrance Memorial Medical Center

The EchoAccess “guru” at Torrance Memorial left the organization. Suddenly, no one knew how to produce key reports.

https://www.healthstream.com/resource/customer-stories/torrance-memorial-medical-center
BJC HealthCare Implemented Echo Seamlessly

BJC had approximately 160 Information System applications that each contained independently managed physician and/or provider tables.

https://www.healthstream.com/resource/customer-stories/bjc-healthcare
Webinar: Panel Discussion on Using Employee Engagement and Talent Strategies to Drive Success (6/29)

Today’s challenges mean that leaders are thinking differently about talent – how to select, engage and develop people at every level who will support the organization’s goals. This interactive panel discussion will explore how senior leaders view talent, today.

https://www.healthstream.com/resource/blog/webinar-panel-discussion-on-using-employee-engagement-and-talent-strategies-to-drive-success-(6-29)
7 Steps to Implement a Digital Rounding Solution in Healthcare

When implementing a digital rounding solution, leadership must spend considerable time researching their options, understanding all technical requirements, and strategizing to get the most out of their investment.

https://www.healthstream.com/resource/blog/7-steps-to-implement-a-digital-rounding-solution-in-healthcare
What's to Blame for Disengaged Physicians?

Only one in four physicians feels engaged and 56% of employed physicians have negative feelings toward their profession. Here’s how to start changing those numbers.

https://www.healthstream.com/resource/blog/what's-to-blame-for-disengaged-physicians
St. Dominic Hospital Improved Compliance and Effectiveness

When St. Dominic Hospital needed a method for preceptors to complete and document skills checklists, they chose HealthStream’s Checklist Management and realized immediate benefits.

https://www.healthstream.com/resource/customer-stories/st.-dominic-hospital-improve-compliance-and-educational-effectiveness-with-automated-checklists
The Skilled Nursing Facility 30-Day All Cause Readmission: What’s Next?

Learn how medical pro providers have begun to take a closer look at hospital readmissions that occur within 30 days of discharge, from HealthStream.

https://www.healthstream.com/resource/blog/the-skilled-nursing-facility-30-day-all-cause-readmission-what-s-next
Improve Provider Processes and Provider Data Management with Echo

Provider data management must become a core competency for healthcare organizations, underpinning a multitude of critical processes to boost care quality, admissions, revenues, and patient and provider satisfaction.

https://www.healthstream.com/resource/blog/improve-provider-processes-and-provider-data-management-with-echo
Ten Things We Know about Readmissions: E-Book and Paper

In the nearly three years the program has been in place, hospitals and regulators alike have learned a great deal about readmissions and the key factors driving them. We have even witnessed some unintended consequences from the HRRP. This paper discusses ten things that are important to know about readmissions.

https://www.healthstream.com/resource/blog/ten-things-we-know-about-readmissions-e-book-and-paper
What is Service Recovery in Healthcare?

Service recovery in healthcare is the process of making things right after something has gone wrong with the healthcare experience. Learn more from HealthStream.

https://www.healthstream.com/resource/blog/what-is-service-recovery-in-healthcare
How HealthStream's Learning Center Helped Baptist Health

To handle the scale of EMR migration and training needed, Baptist decided that the HealthStream Learning Center (HLC) was the best fit for this enterprise-wide project.

https://www.healthstream.com/resource/customer-stories/healthstream-customer-spotlight-baptist-health
7 Nurse Retention Strategies That You Can Use Now

Utilize these 7 nurse retention strategies from HealthStream to keep your healthcare employees happy and engaged with their work.

https://www.healthstream.com/resource/blog/seven-nurse-retention-strategies-that-you-can-use-now
Five Ways Compensation Planning Can Improve Healthcare Employee Retention

In this paper, we look at the role compensation can play in supporting employee retention and suggest ways healthcare organizations can use a strong compensation strategy to reduce employee turnover.

https://www.healthstream.com/resource/blog/title-five-ways-compensation-planning-can-improve-healthcare-employee-retention
Taking Charge with Nurse Leader Education

If organizations need compelling reasons to invest in their nurses, they need look no further than the extensive research showing that developing nurses as leaders leads to improvements in employee satisfaction and increases the quality of care.

https://www.healthstream.com/resource/blog/taking-charge-with-nurse-leader-education
Possible Solutions to Transition of Care Issues and Problems

In this article, we ask several important questions about care transitions and how they can lead to unnecessary hospital readmissions. They include (1) What makes care transition points so difficult and (2) Why are the “hand-offs” prone to issues? Several points of vulnerability and solutions are addressed.

https://www.healthstream.com/resource/blog/possible-solutions-to-transition-of-care-issues-and-problems
Meeting the Training Requirements of Corporate Integrity Agreements

A CIA requires significant attention, data collection, legal defense, negotiation, new systems, new policies, oversight, and enforcement, possibly for many years. Healthcare facilities of all types, including hospitals, pharmaceutical manufacturers, long-term care, physician groups, and more have all seen increases in CIAs. Yet, these organizations often struggle with what to do if a recipient of one.

https://www.healthstream.com/resource/blog/meeting-the-training-requirements-of-corporate-integrity-agreements