Optimize revenue cycle management with comprehensive education
Efficient and accurate revenue cycle management doesn’t just happen. It starts with an investment in cost-effective revenue cycle education that empowers staff to transform end-to-end revenue cycle operations.
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An average of 15% of all claims are denied & 90% of those are preventable
Consider how much money your organization is leaving on the table. See how Revenue Cycle Education helps ensure learners retain knowledge and maintain proficiency, ultimately reducing the likelihood of errors and improving the accuracy of claims submissions.
Focused pathways for driving outcomes
Whether you’re building essential knowledge, meeting certification requirements, or developing more advanced talent, each pathway is designed to strengthen accuracy, reduce denials, and elevate performance across the entire revenue cycle.

Onboarding
- 50+ curated courses covering insurance/coverage, patient access, billing/collections, and RCM foundations
- Smart Notes for easy personalization
- Micro-learning and AI skill builder to complement standard training, reduce seat time

Upskilling
- 650+ curated courses supporting advanced growth, staff retention, and leadership development
- Smart Notes for easy personalization
- Tracks include Provider Education, Cancer Registry Management, Patient Access & more

CEs
- 100+ CEs from AHIMA, ACDIS, ACCME, ANCC focusing on coding and meeting re-certification requirements
- Smart Notes for easy personalization
- Supporting each individual’s career goals with beginner & advanced content
Education is key to transforming financial health
Revenue Cycle Education provides flexible, end-to-end RCM coverage to suit unique operational needs and keep learners engaged.
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Powering progress in healthcare










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Baptist Health recaptured significant revenue
Baptist Health leveraged Revenue Cycle Education to create Patient Access University—a comprehensive onboarding practice that helped capture significant revenue previously lost to denials.
We’re here every step of the way
Our goal is to provide an unparalleled experience for our customers. From dedicated onboarding teams to ongoing support and product updates, we’re committed to your success.
Customer Support
Available from 7 a.m. – 7 p.m. CST
(holidays excluded).
HealthStream User Groups (HUGs)
As the platform trusted by more than 70% of U.S. healthcare organizations, our quarterly HUGs connect you with your peers.
Ongoing Success
Our dedicated success team is here to help guide your ongoing journey.
Receive detailed monthly updates with helpful tips, product updates, and relevant information.
Access to product info, webinars, and peer support from our exclusive HealthStream Community.

Strengthen your financial foundation with targeted RCM training
Discover how investing in revenue cycle management (RCM) education can reduce denials, increase efficiency, and align staff engagement with AI automation. Build a future-ready workforce equipped to thrive in today’s evolving healthcare landscape.
Increase your impact
Boost operational efficiency across the organization.
End-to-end revenue cycle training—powered by hStream
Bring it all together with seamless access to the largest healthcare content marketplace, exclusive applications, specialized tools, and significant subscriber discounts.
Frequently asked questions
What is revenue cycle management?
Revenue cycle management (RCM) in healthcare refers to the process of managing claims processing, payment, and revenue generation, ensuring financial stability for healthcare organizations.
What is the average course time for HealthStream’s revenue cycle content?
Course times vary across all different domains of revenue cycle training. For example, HealthStream's Revenue Cycle Foundations includes 50+ courses curated for RCM onboarding. Each course is only 30 minutes or less—making the total program time approximately 20 hours. This helps ensure a standard onboarding pathway for new hires while increasing speed to competency.
What are the most popular courses?
With more than 2,000 courses, Revenue Cycle Education provides comprehensive, end-to-end revenue cycle learning opportunities. Popular courses include:
- Patient Access
- Patient Financial Services
- Coding
- CDI
- HIM
- Case Management
- Physician
What are the benefits of RCE?
Customers choose Revenue Cycle Education to improve more than revenue:
- Boost employee engagement and reduce turnover
- Increase accuracy and timeliness of reimbursements
- Decrease mistakes that lead to costly denials
- Improve the patient experience
- Elevate organization-wide compliance and billing confidence
What learning modalities are included?
Revenue Cycle Education features content that excites learners and meets them where they are. Self-guided, adaptive courses are mobile-friendly and include e-learning, videos, micro-learning, webinars, games, animations, and more.
Can Revenue Cycle Education be adapted to any organization?
Revenue Cycle Education provides flexible, end-to-end RCM coverage to suit unique operational needs and keep learners engaged. Revenue cycle leaders and managers can assess workforce competencies, identify performance weaknesses, and assign appropriate pathways for individual learners.
Managers can also utilize Smart Notes to easily add brand, policy, contact and location-specific information to any course.
How does Revenue Cycle Education support RCM staff in career advancement?
Exceed revenue cycle staff’s expectations with professional recognition. Badges and certifications are proven to encourage staff to feel inspired and valued. Recognition areas include:
- Patient Access
- Patient Financial Services
- Coding
- Revenue Cycle
- Provider and Clinical
Optimize competency, compliance, & cash flow
Transforming RCM has never been easier. Revenue Cycle Education empowers healthcare organizations and revenue cycle teams to:
- Tailor RCM training with flexible and comprehensive course offerings
- Excite learners with engaging content that meets them where they are
- Build a culture of learning, growth, and advancement opportunities
- Streamline program management with enhanced visibility and intuitive reporting
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