This blog post continues our series of patient experience best practices from the HealthStream Engagement Institute. We regularly share information that demonstrates our understanding of the challenges faced by healthcare organizations and the solutions we have identified for improving the patient experience and patient and business outcomes.
Within each healthcare environment, it has become more necessary than ever to align with other departments that help support inpatient care. Through the use of interdepartmental/support department rounding, you achieve the highest outcomes for your patients while eliminating unnecessary communication challenges throughout departments. Some of the benefits of interdepartmental/support department rounding include:
Preparing for Interdepartmental Rounding
Get ready for this process by understanding the following:
» New process put into place
» Level of satisfaction with the department
Making Interdepartmental Rounding Work
How to go about it:
Outcomes of Interdepartmental Rounding
Interdepartmental Rounding is just another demonstration that organized, purposeful rounding can have a significant positive impact in any healthcare environment. In closing we’d like to emphasize that:
About the Best Practice Series
We are pleased to share the best practices developed by our expert coaches from the HealthStream Engagement Institute. This series of how-to publications offers proven techniques, key words and phrases, and processes to help you transform your culture to one of high performance.
Our Best Practices Series, based on employee-developed and employee-managed practices and programs, includes the following:
Our goal for this collection is to offer you even more tools to achieve extraordinary service and higher levels of performance excellence.Learn more about the services offered by the HealthStream Engagement Institute.
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