Education Is Not Always the Answer in Healthcare

    November 07, 2013

    When mistakes and errors occur in our organizations, it is our obligation to analyze these problems and assess the reason(s) why they occurred. These problems have many different names: sentinel events, incident reports, near misses, etc.

  • Healthcare Compliance

    Performance Review and Competency Assessment: How They Fit Together

    October 30, 2013

    Performance appraisal and competency assessment fall into the same basic family, but they also have some differences. Performance appraisal often refers to the overall employee evaluation

  • Healthcare Competency Management Comparison

    Better Preceptors Promote an Engaged and Competent Nursing Workforce

    October 23, 2013

    There has been plenty written on developing an engaged workforce with recommendations that point to hiring the right people in the first place (Bowen, Ledford, Nathan, 2013, and Kristof, 2006). The importance of manager competence in screening, interviewing, and identifying the personal characteristics and competencies of individuals who will best complement their teams cannot be overstated.

  • BLS

    Why Primary Nursing has Everything to do with Professional Practice

    October 15, 2013

    When I first heard Marie Manthey state, “Primary Nursing is the only care delivery system that nails professional practice,” I wanted to know more. At the time I’d just begun what was to become an intense interest, belief, and later a transference of information to care providers about this way of delivering care to those experiencing illness, a procedure/surgery, or wellness care.

  • Assessment of labor and delivery staff

    Focus on What Matters in Patient Surveys: The Person, Not the Score

    October 08, 2013

    There has never been a time in our history with greater focus or energy on how patients are experiencing their care. In a recent Beryl Institute study, 70% of CEOs identified the patient experience as being among their top three priorities for organizational excellence and success.

  • Magnet data collection

    Making Healthcare Staff Meetings More Engaging

    October 03, 2013

    Here’s an issue that managers across the health care spectrum deal with all the time: Today is the monthly leadership meeting for our organization. The agenda was posted yesterday and includes a review of the following items:

  • Building nurse confidence

    5 Essentials of Nursing Orientation

    September 25, 2013

    Learn about 5 essentials of nursing orientation and its pivotal role in the competency and retention of newly hired registered nurses, from HealthStream.

  • RQI

    Nurse Managers: The Formula for Building Strong Teams

    September 19, 2013

    I believe Nurse Managers have the toughest job on the planet. They are accountable for operations, budget, staff satisfaction, patient satisfaction, staffing, quality outcomes—heck, all outcomes!

  • Knowledge assessments

    The Faces of Sepsis: Could It Be You or Your Loved One?

    September 13, 2013

    This guest blog from our partner, Medical Simulation Corporation, is published in support of World Sepsis Day, whose goal is to reduce the global incidence of sepsis by 20% by 2020.

  • Hospital Safety

    Access Precyse Physician Office ICD-10 Education Now Via HealthStream

    September 11, 2013

    Through its partnership with HealthStream (NASDAQ: HSTM), Precyse University, the most innovative, complete and widely adopted on-site, online and mobile ICD-10 education solution, has launched a powerful and unique ICD-10 education program for the physician office/ambulatory market.

  • NRP

    Differentiating Between Healthcare Performance and Education Issues

    September 10, 2013

    As a young nursing professional development specialist I learned a very valuable lesson: It’s extremely important to understand exactly what the desired outcome of an educational program is.

  • Primary Nursing Paves the Way for Safer, More Rewarding Care

    September 03, 2013

    I have to admit that I am dumbfounded by the resistance I’ve encountered from direct care providers, right up to the CNO, to Primary Nursing. The first time I heard a colleague share an example of a Primary Nurse explaining his or her role to a patient, I remember thinking, “This is great; I would really feel safe as a patient or family member if my nurse spoke those words.”

  • New Partnership for Expert Online Compliance Training Courses

    August 29, 2013

    HealthStream has formed a strategic partnership with Health Care Compliance Strategies, Inc. (HCCS), a leading provider of online compliance and competency training courses. The partnership enables HealthStream clients to train their staff using well respected online compliance education directly on their existing HealthStream Learning Center platform.

  • Creating Positive Change in Healthcare Through Appreciative Questions

    August 27, 2013

    Appreciative questions are a simple and effective way to inspire people and reinforce desired behavior. They can put a positive spin on huddles, staff meetings or during casual rounds with staff.

  • Writing a Healthcare Competency: How Detailed Should You Get?

    August 20, 2013

    I get many questions from people about how detailed to get when writing a healthcare competency statement. Should you write a competency statement and then add a sub-set of details that reflect all the skill aspects of that competency or details that describe the steps of a given procedure? The answer to this is, “Not necessarily.”


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