Powering progress in healthcare
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Healthcare quality management system purpose-built for SNFs that helps teams proactively identify risks, standardize quality improvement, and strengthen performance across every community.
HealthStream Quality Manager empowers organizations to simplify survey readiness, standardize quality improvement, and automate administrative work.





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In long-term care, quality management and continuous quality improvements are critical for compliance, care outcomes, and facility workflows.

Manages daily operations, drives compliance and quality

Leads improvements and analyzes data

Enforces standards and mitigates risks

Assesses residents, accuracy and reimbursement
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Presbyterian Senior Living is a non-profit retirement and senior living organization with 30 locations serving more than 6,000 seniors.
Our goal is to provide an unparalleled experience for our customers. From dedicated onboarding teams to ongoing support and product updates, we’re committed to your success.
HealthStream offers Customer Service Support 877-301-HSTM(4786) or customer.service@healthstream.com from 7 a.m. – 7 p.m. CST (holidays excluded).
As the platform trusted by more than 70% of U.S. healthcare organizations, our quarterly HUGs connect you with your peers
Access to product info, webinars, and peer support from our HealthStream Community
You’ll receive a detailed monthly update with helpful tips and new information
Our dedicated Quality Manager Success Management Team is here to help guide your onboarding journey
Prepare for surveys with centralized mock surveys, facility assessments, corrective actions, and audit-ready documentation—all in one place.
Experience compounding benefits with additional tailored solutions.
Healthcare quality management is the ongoing process of monitoring, measuring, and improving the care your facility delivers. It brings together quality improvement, risk identification, regulatory compliance, and survey readiness under one consistent approach. For skilled nursing facilities, strong healthcare quality assurance protects resident outcomes, supports Five-Star ratings, and reduces the chance of costly deficiencies.
Quality management software is a solution that centralizes the tasks quality teams juggle every day, from QAPI initiatives to facility assessments and mock surveys. Instead of relying on spreadsheets, binders, and disconnected systems, teams manage everything in one place.
HealthStream Quality Manager is a healthcare quality management system built specifically for skilled nursing facilities. It connects survey readiness, performance monitoring, and regulatory compliance so your team can work more efficiently and stay prepared every day.
Healthcare QAPI software keeps your quality assurance and performance improvement work organized, documented, and CMS-compliant. Quality Manager guides your team through each step with consistent workflows, so every facility follows the same process.
With QAPI management software from HealthStream, your team can:
The result is a living QAPI program that supports continuous healthcare quality improvement, not a binder that sits on a shelf.
The most effective way to improve healthcare quality management is to replace manual, disconnected processes with a single, standardized system. When quality data, documentation, and workflows live in one place, teams spend less time on paperwork and more time on care.
Quality Manager helps skilled nursing quality management in three practical ways:
The right healthcare quality management software helps you streamline efficiency, reduce risk, and increase your star rating. It gives quality leaders the visibility and documentation they need to stay ahead of deficiencies and protect resident care.
With Quality Manager, customers have:
Quality and compliance software makes improvement measurable by centralizing action tracking and progress in one view. Quality Manager's PIP Builder lets you create, assign, and monitor improvement plans with clear accountability and simplified data visualization.Action Indicators highlight high-risk areas and quality deficiencies automatically, so your team knows where to focus first. Together, these features turn healthcare quality improvement into a clear, trackable process rather than a guessing game.
Data becomes valuable when it points your team toward action. Quality Manager pulls information from across your facilities and turns it into insights you can use for stronger healthcare quality assurance and smarter decisions.
Here's how the data works for you:
The best quality management system for a skilled nursing facility should help your team spot problems before a surveyor does. That starts with proactive risk identification and strong healthcare QAPI software that turns your quality assurance and performance improvement work into a living, data-driven process. Look for a healthcare quality management system built specifically for skilled nursing quality management, with tools like mock surveys and facility assessments that show exactly where you stand ahead of an official inspection. The right quality and compliance software also standardizes how you build and track performance improvement plans (PIPs), so root causes get addressed and corrective actions actually reach completion.
Beyond survey readiness, the best quality management software should connect your data to better decisions. It should centralize quality measures tracking, monitor performance trends across every community, and surface the gaps that put your CMS ratings at risk. Strong healthcare quality improvement depends on clear, reliable data, so prioritize a solution that supports regulatory compliance, keeps documentation audit-ready, and helps you make confident, data-driven decisions. When these features work together, you can reduce financial risk, strengthen your star ratings, and protect the reputation your residents and families rely on. To evaluate your options, ask each vendor to show how their solution handles mock surveys, QAPI planning, and PIP tracking in a real skilled nursing setting.
Move beyond survey readiness with a comprehensive quality management system that is purpose-built to help you: