Staff turnover and inconsistent training amidst a rapidly changing regulatory environment contribute to costly revenue cycle mistakes, denials, and risk for healthcare organizations. Efficient and accurate revenue cycle management doesn’t just happen. It starts with an investment in cost-effective revenue cycle education that empowers staff to transform end-to-end revenue cycle operations.
RCM onboarding is more than training—it's about creating a standard pathway. Revenue Cycle Foundations is a curated collection of courses designed to increase speed to competency and reduce mistakes that lead to costly denials.
Consider how much money your organization is leaving on the table. See how Revenue Cycle Education helps ensure learners retain knowledge and maintain proficiency, ultimately reducing the likelihood of errors and improving the accuracy of claims submissions.
We were able to keep our revenue cycle team in-house through improved retention and growth paths to cross train staff.
The program offers my team support in a continually changing world.
End-to-end education allows us to keep our whole revenue cycle team updated with consistent content across the continuum.
Baptist Health leveraged Revenue Cycle Education to create Patient Access University—a comprehensive onboarding practice that helped capture significant revenue previously lost to denials.
Our goal is to provide an unparalleled experience for our customers. From dedicated onboarding teams to ongoing support and product updates, we’re committed to your success.
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Our dedicated Revenue Cycle Education Success Management Team is here to help guide your onboarding journey.
Discover how investing in revenue cycle management (RCM) education can reduce denials, increase efficiency, and align staff engagement with AI automation. Build a future-ready workforce equipped to thrive in today’s evolving healthcare landscape.
Boost operational efficiency across the organization.
End-to-end revenue cycle training—powered by hStream
Bring it all together with seamless access to the largest healthcare content marketplace, exclusive applications, specialized tools, and significant subscriber discounts.
Revenue cycle management (RCM) in healthcare refers to the process of managing claims processing, payment, and revenue generation, ensuring financial stability for healthcare organizations.
Course times vary across all different domains of revenue cycle training. For example, HealthStream's Revenue Cycle Foundations includes 40 courses curated for RCM onboarding. Each course is only 30 minutes or less—making the total program time approximately 20 hours. This helps ensure a standard onboarding pathway for new hires while increasing speed to competency.
With more than 2,000 courses, Revenue Cycle Education provides comprehensive, end-to-end revenue cycle learning opportunities. Popular courses include:
Customers choose Revenue Cycle Education to improve more than revenue:
Revenue Cycle Education features content that excites learners and meets them where they are. Self-guided, adaptive courses are mobile-friendly and include e-learning, videos, micro-learning, webinars, games, animations, and more.
Revenue Cycle Education provides flexible, end-to-end RCM coverage to suit unique operational needs and keep learners engaged. Revenue cycle leaders and managers can assess workforce competencies, identify performance weaknesses, and assign appropriate pathways for individual learners.
Managers can also utilize Smart Notes to easily add brand, policy, contact and location-specific information to any course.
Exceed revenue cycle staff’s expectations with professional recognition. Badges and certifications are proven to encourage staff to feel inspired and valued. Recognition areas include:
Transforming RCM has never been easier. Revenue Cycle Education empowers healthcare organizations and revenue cycle teams to:
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